Cash Management Analyst - Ford Credit Bank

Ford Motor • Salt Lake, UT

7d • Hybrid

About The Position

Ford Credit Bank (the “Bank”), a de novo Utah industrial bank headquartered in Salt Lake City, Utah, will create innovative and simplified banking solutions to help customers across the country finance the purchase of new Ford vehicles, parts, accessories, and software and earn competitive rates on FDIC-insured savings accounts and certificates of deposit. The Bank will be a direct and wholly owned subsidiary of Ford Motor Credit Company (“Ford Credit”), an indirect wholly owned subsidiary of Ford Motor Company (“Ford”). The Bank is designed to be a leading financial institution committed to upholding the highest standards of integrity, ethics, and regulatory compliance. We serve our customers with a wide range of financial products and services, driven by a culture of trust and excellence. The Deposit Operations team at Ford Credit Bank is a critical "First Line of Defense" group dedicated to maintaining the integrity and stability of our de novo operations. Our team ensures that The Cash Management Analyst reports to the Deposit Operations Manager and is responsible for the daily execution, monitoring, and reconciliation of the Bank’s payment systems. This role plays a critical part in managing the lifecycle of monetary transactions, including Wire Transfers, ACH, and Mobile Check Deposits. The Analyst will ensure all processes are conducted within strict regulatory timelines (Reg E, NACHA, OFAC) while providing high-level service to our customers. This position involves proactive problem-solving, data analysis to identify operational trends, and supporting the growth of our online banking platform.

Requirements

• Bachelor’s degree or equivalent work experience
• Minimum of 3 years of experience in banking operations, specifically in wire transfers, electronic payments, or cash management.
• Strong knowledge of federal banking regulations including Reg E, NACHA rules, OFAC.

Nice To Haves

• Experience in a de novo, fintech, or high-velocity digital banking environment.
• Professional certifications such as Accredited ACH Professional (AAP) or Certified Payments Professional (CPP).
• Proven analytical ability to define problems, collect data, and draw valid conclusions to improve operational workflows.
• A passion for leveraging technology and AI to enhance payment processing and accuracy.
• Strong interpersonal skills with the ability to work effectively under pressure and meet strict monetary deadlines.

Responsibilities

• Manage and execute daily transaction operations including domestic wire transfers, ACH, Mobile Check Deposits, and internal transfers
• Analyze and resolve Reg E dispute claims for ACHs ensuring adherence to regulatory timelines.
• Perform review and clear OFAC hits, and ensure all activities comply with BSA/AML standards.
• Handle inbound and outbound inquiries regarding monetary requests, providing personalized service and maintaining professional relationships with customers and external financial institutions.
• Identify opportunities for process automation and support system upgrades or testing to enhance the efficiency of the Bank’s payment operations.
• Other duties as assigned

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree