Deposit Operation Analyst - Ford Credit Bank
About The Position
The Deposit Operations team at Ford Credit Bank is a high-functioning, detail-oriented group responsible for the foundational administrative and legal integrity of our de novo bank. We serve as the engine that keeps the Bank running smoothly, managing complex legal requests and account lifecycle events with precision and speed. Our team values accountability, continuous improvement, and the ability to navigate a rapidly changing digital landscape. We work cross-functionally with Legal, Compliance, and Customer Service to ensure that every transaction and account modification meets the highest regulatory standards while protecting the Bank’s reputation and our customers’ trust. The Operations Specialist reports to the Deposit Operations Manager and is responsible for performing advanced operational and compliance functions within the Deposit Operations Department. The Specialist is proficient in the day-to-day operations of the department, including reviewing and approving digital account opening applications, customer request taking appropriate actions on deposits, account research, verifications of deposit, and other items with accuracy and thoroughness. This role also serves as a subject matter expert in processing compulsory legal orders—such as subpoenas, levies, and garnishments—and managing complex account administrative tasks including Power of Attorney (POA) and deceased account processing. The Specialist will exercise independent judgment to resolve complicated issues, mitigate operational risk, and ensure all actions comply with federal and state laws. This position is critical to maintaining the Bank’s operational excellence during its growth and scaling phase.
Requirements
- Proficiency in day-to-day operations of the Deposit Operations Department
- Subject matter expertise in processing compulsory legal orders
- Experience managing complex account administrative tasks
- Ability to exercise independent judgment
- Understanding of federal and state laws relevant to banking operations
Responsibilities
- Reviewing and approving digital account opening applications
- Taking appropriate actions on customer deposit requests
- Performing account research
- Conducting verifications of deposit
- Processing compulsory legal orders (subpoenas, levies, garnishments)
- Managing complex account administrative tasks (Power of Attorney, deceased account processing)
- Exercising independent judgment to resolve complicated issues
- Mitigating operational risk
- Ensuring all actions comply with federal and state laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
