Cash Applier I

Safelite•Columbus, OH

19h•Hybrid

About The Position

The Cash Applier I is responsible for posting cash remittances and credit memos to customer accounts. Other responsibilities include verifying daily deposit totals, posting account adjustment forms, and maintaining accurate records and files concerning cash application data entry activity. This is the first level of a multi-level career development class series. Work assignments enable incumbents to obtain the experience required for advancement to Cash Applier II and Senior. Applicants must reside in the Columbus, OH area and be willing to come on-site for training. This role requires on-site training for a minimum of 90 days. Once key performance indicators (KPIs) are consistently met, there may be an opportunity to transition to a remote work arrangement.

Requirements

High School Diploma or equivalent required
Skilled in typing and organizational skills

Nice To Haves

General office experience preferred
Previous experience in basic ten key typing a plus

Responsibilities

Apply receipts to customers’ invoices accurately and timely, using an on-line system and research and resolving payment discrepancies.
Determines specific account criteria for EFT payments and resolves according to established guidelines and app.
Applies manual payments, notifies account representative of discrepancy, and awaits direction from account representative.
Communicates unresolved questions, billing disputes, and customer complaints to the Cash Application Supervisor and documents credit balances.
Identifies and reports issues that reduce efficiencies and obstructs performance of assigned tasks and responsibilities.
Processes and balances credit card payments daily and account adjustments and account transfers and washes in a timely, accurate manner.
Other duties assigned by management.