Cash Applications Leader

GreatAmerica•Cedar Rapids, IA
•Hybrid

About The Position

GreatAmerica is a successful company providing equipment financing. We are looking for a Cash Applications Leader to lead the Cash Team, overseeing training, procedure management, technology, hiring, and succession planning. This role is part of the leadership team and is expected to embody GreatAmerica's principles and customer experience. The ideal candidate will have a strategic vision for the Cash function and its contribution to the company's mission, driving initiatives and fostering strong relationships across the organization.

Requirements

  • Bachelor's degree or a minimum of four years of directly related work experience
  • Strong leadership skills to serve as a role model for the team and GreatAmerica
  • Proficient with Microsoft Excel with a working knowledge of other Microsoft Office applications
  • Exceptional organizational, analytical and follow through skills

Responsibilities

  • Ensure team's processes and performance are in accordance with Policies and Procedures
  • Participate in leadership routine review of Policies and Procedures as it relates to function
  • Oversees the process of administering timely cash applications for our customers
  • Leader in culture of quality overseeing team-owned quality checks
  • Monitor team performance including but not limited to productivity and customer satisfaction
  • Provide coaching and mentorship which includes, but is not limited to, Oversees and ensures coverage on all team duties, tracking metrics on responsibilities and ensuring documentation and backup is in place
  • Challenges the team to continuously improve its process efficiency and performance effectiveness
  • One-on-ones to evaluate progress of position (goal setting, PDP reviews)
  • Coordination of training for new hires as well as tenured team members based on needs of the individual and client-specific processes
  • Serve as functional liaison for Cash related topics, including third-party partner onboardings
  • Partner with appropriate functional leaders on hiring process for filling open positions
  • Manage initiatives impacting Cash Applications, including but not limited to partnering with functional leaders on transformational projects, system enhancements, review of potential clients and strategic planning
  • Acts in accordance with GreatAmerica’s core values, serving as a role model and coach to others

Benefits

  • Competitive Compensation
  • Monthly Bonuses for Eligible Employees
  • 401(k) and Company Match
  • Annual Profit Sharing
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • Gym Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term and Long-Term Disability
  • Company Paid Life Insurance
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Employee Assistance Program
  • Parental Leave
  • Tuition Assistance
  • Networking Opportunities
  • Leadership Development Opportunities
  • Paid Parking
  • Service Awards
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