Cash Applications Clerk (8-Week Contract Assignment)

Collectors•Santa Ana, CA

6d•$21 - $25•Onsite

About The Position

Collectors is seeking a Cash Applications Clerk for an 8-week contract assignment to join their Accounts Receivable and Collections team. The role involves applying customer payments to customer orders in a customer-facing, high volume, fast-paced environment. Key skills required include familiarity with accounts receivable processes, troubleshooting abilities, strong Microsoft Excel skills, and effective communication with operations and customer service departments. This is a temporary, 8-week contract position.

Requirements

Detail-oriented with the ability to multitask
Organized and solution-oriented, with excellent time management skills
A proven team player with strong communication and interpersonal skills
Intermediate to advanced computer skills, including Salesforce, MS Excel, Google Workspace (Docs, Sheets, and Gmail interface), and ERP systems
2-5 years of cash application, accounts receivable or related experience in a fast paced, high-volume environment
Positive attitude

Nice To Haves

Netsuite and Salesforce is a plus
Accounting Certificate or Associate Degree preferred
Bilingual in English/Spanish is a plus

Responsibilities

Apply customer payments to their accounts accurately and in a timely fashion
Prepare daily bank deposits by using a scanner and then posting to the appropriate customer order
Process customer credit card payments in accordance with company policy
Reconcile payments to ensure proper application
Maintain files, including scanning documents to electronic files
Troubleshoot problem orders and accounting holds
Create, maintain/track, and close show order projects
Resolve customer short payments by contacting the customer via email and phone
Answer and respond to customer incoming phone calls and emails in a timely manner
Work with new and changing company processes
Occasional travel required