Cash Applications Clerk
About The Position
Collectors is seeking a Cash Applications Clerk to join their Accounts Receivable and Collections team. This role involves applying customer payments to customer orders in a high-volume, fast-paced, customer-facing environment. The ideal candidate will have experience with accounts receivable processes, strong troubleshooting and Microsoft Excel skills, and the ability to collaborate effectively with operations and customer service departments. The position reports to the Accounts Receivable Manager and is based onsite in Santa Ana, CA, requiring 5 days per week in the office. Occasional travel may also be required.
Requirements
- Detail-oriented with the ability to multitask
- Organized and solution-oriented, with excellent time management skills
- A proven team player with strong communication and interpersonal skills
- Intermediate to advanced computer skills, including Salesforce, MS Excel, Google Workspace (Docs, Sheets, and Gmail interface), and ERP systems
- 2-5 years of cash application, accounts receivable or related experience in a fast paced, high-volume environment
- Candidates must be authorized to work in the United States.
Nice To Haves
- Netsuite and Salesforce is a plus
- Positive attitude
- Accounting Certificate or Associate Degree preferred
- Bilingual in English/Spanish is a plus
Responsibilities
- Apply customer payments to their accounts accurately and in a timely fashion
- Prepare daily bank deposits by using a scanner and then posting to the appropriate customer order
- Process customer credit card payments in accordance with company policy
- Reconcile payments to ensure proper application
- Maintain files, including scanning documents to electronic files
- Troubleshoot problem orders and accounting holds
- Create, maintain/track, and close show order projects
- Resolve customer short payments by contacting the customer via email and phone
- Answer and respond to customer incoming phone calls and emails in a timely manner
- Work with new and changing company processes
Benefits
- Medical, Dental, and Vision Insurance
- Fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan
- Paid vacation
- Ten company paid holidays
- Employee discounts on select grading services for approved submissions
- Flexible schedules with varying shifts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
