Cash Applications Clerk (8-Week Contract Assignment)

Collaborative Solutions•Santa Ana, CA

10d•Onsite

About The Position

Collectors is hiring a Cash Applications Clerk for an 8-week temporary contract assignment on its Accounts Receivable and Collections team. The role applies customer payments to customer orders in a customer-facing, high-volume, fast-paced environment. The position reports to the Accounts Receivable Manager and is onsite five days per week at the company’s Santa Ana, California office. Occasional travel is required.

Requirements

2–5 years of cash application, accounts receivable, or related experience in a fast-paced, high-volume environment.
Familiarity with accounts receivable processes.
Strong Microsoft Excel skills and intermediate to advanced computer skills.
Troubleshooting skills.
Ability to interface effectively with operations and customer service departments.
Detail-oriented, with the ability to multitask.
Organized and solution-oriented, with excellent time management skills.
Strong communication and interpersonal skills, and the ability to work as a team player.
Positive attitude.

Nice To Haves

Accounting certificate or associate degree preferred.
Experience with Salesforce, NetSuite, and ERP systems is a plus.
Bilingual in English and Spanish is a plus.

Responsibilities

Apply customer payments to accounts accurately and promptly.
Prepare daily bank deposits using a scanner and post them to the appropriate customer order.
Process customer credit card payments in accordance with company policy.
Reconcile payments to ensure they are applied correctly.
Maintain files, including scanning documents into electronic files.
Troubleshoot problem orders and accounting holds.
Create, maintain, track, and close show order projects.
Resolve customer short payments by contacting customers by email and phone.
Respond to incoming customer phone calls and emails in a timely manner.
Work with new and changing company processes.