Cash Applications Analyst

TransUnion • Chicago, IL

1d • Hybrid

About The Position

The Global Cash Applications team, part of Shared Services, is responsible for supporting cash application posting across multiple markets including the United States, Canada, Puerto Rico, the United Kingdom, and Spain. This role is crucial for ensuring the accurate and timely allocation of customer payments that are not automatically posted, requiring close collaboration with Sales, Operations, and Finance. The position reports to the Global Cash Application Manager and contributes directly to financial accuracy, reconciliation, and business continuity. This is a hybrid position, requiring a minimum of two days per week at an assigned TransUnion office location, with regular performance of job responsibilities conducted virtually.

Requirements

• Microsoft Excel (advanced functions such as Pivot Tables and VLOOKUP) and Microsoft Word
• PeopleSoft (Enterprise Resource Planning system for financial and accounting processes)
• Salesforce (Customer Relationship Management platform for managing workflow queues and inquiries)
• Banking platforms and reconciliation tools (e.g., Bank of America systems for cash deposits and tracking)
• Strong data analysis and reconciliation capabilities using financial systems
• 3+ years of Accounts Receivable (A/R) experience – essential for managing complex cash applications and resolving discrepancies
• Strong understanding of cash application processes, billing adjustments, and reconciliation practices – critical for financial accuracy
• Experience working in cross-functional environments – necessary to collaborate with Sales, Finance, and Operations teams
• Knowledge of audit processes and financial controls – important for ensuring compliance and audit readiness

Nice To Haves

• Experience supporting global or multi-region cash application processes
• Exposure to system testing, process improvement, or automation initiatives
• Familiarity with workflow management in Salesforce or similar tools

Responsibilities

• Acts as a key liaison between Sales, Operations, and Finance to resolve cash application and accounts receivable (A/R) related issues.
• Analyzes and processes complex cash applications and billing adjustments to ensure accuracy, compliance, and timely resolution.
• Conducts root cause analysis on unapplied cash, misapplied payments, and discrepancies, identifying trends and implementing corrective actions.
• Supports month-end close activities by partnering with Shared Services Accounting to reconcile cash-related balances and ensure financial accuracy.
• Reviews and verifies live checks received in the mailroom, ensuring timely and accurate deposits into Bank of America accounts.
• Manages Salesforce workflow queues and A/R inquiries, prioritizing requests and ensuring timely resolution of Sales and Accounting issues.
• Performs monthly security deposit reviews and allocations in alignment with internal policies and controls.
• Validates ticket accrual reports and submits accurate documentation to Finance within Day 1 and Day 2 close deadlines.
• Participates in system testing for new integrations and system enhancements to ensure alignment with business requirements.
• Supports audit readiness by maintaining accurate documentation and responding to internal and external audit requests.

Benefits

• Day-one eligibility for medical, dental, and vision coverage
• Supplemental plan options
• Spousal, domestic partner, and other eligible dependent coverage
• Tax-advantaged HSA and FSA accounts
• Company-paid basic life and AD&D
• Optional voluntary life and AD&D for you and your family
• Short- and long-term disability
• Optional legal plan
• Pet insurance
• Travel accident coverage
• Adoption assistance
• Fertility planning coverage
• Caregiver support
• Dependent Care FSA with possibility of an employer match
• Complimentary Care@Work membership
• Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return
• 401(k) with employer match
• Employee Stock Purchase Plan (ESPP)
• Financial wellness resources
• Career coaching
• Optional long-term care insurance
• Tuition reimbursement
• Flexible time off for exempt employees or paid time off for nonexempt employees
• Up to 12 paid holidays per year
• Commuter benefits
• Employee discounts
• Charitable gift matching
• Paid volunteer time off
• Corporate volunteer events
• 24/7 support including professional therapy, coaching, and emotional well-being programs
• Guided meditation and resources that support physical, mental, social, and financial wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed