Cash Application Supervisor

ACCO Engineered Systems•Pasadena, TX

5d•Onsite

About The Position

The Cash Application Supervisor will lead and manage a team of Cash Application Specialists. This role is responsible for overseeing all daily cash application processes, ensuring timely and accurate posting of payments, and maintaining strong internal controls. The supervisor will be a key player in standardizing workflows, resolving complex issues, and driving continuous improvement within the team.

Requirements

Bachelor's degree in Accounting, Finance, or equivalent practical experience.
Minimum of 3-5 years of experience in cash application, accounts receivable, or a similar role.
Minimum of 1-2 years of experience in a supervisory or team lead position.
Strong knowledge of accounting principles and internal controls.
Proficiency with JD Edwards ERP system and Microsoft Excel.
Excellent leadership, communication, and problem-solving skills.
Attention to detail and the ability to work in a fast-paced environment.

Nice To Haves

ACCO Competencies: Proactivity/Initiative
Perseverance
Motivation/Dedication
Technical Curiosity/Willingness to Learn
Insight
Engagement
People Skills
Communication
Teamwork
Big Picture
Problem-Solver
Execution
Professionalism

Responsibilities

Supervise, mentor, and train a team of cash application specialists while conducting performance reviews and fostering a highly collaborative team environment.
Oversee the daily application and accurate reconciliation of all cash receipts, including lockbox, checks, ACH, wire transfers, and credit card payments to customer accounts.
Implement and monitor key performance indicators (KPIs) to ensure team goals are met, achieving full monthly cash application by business day 2 and completing daily cash reconciliations.
Act as the primary point of contact for complex cash application issues—such as unapplied payments, discrepancies, and customer deductions—collaborating closely with collections, sales, and AR.
Maintain and enforce strong internal controls to ensure the integrity of the cash application process. Regularly review and update procedures to align with company policy and best practices.
Prepare and analyze daily, weekly, and monthly cash application reports. Provide insights and key metrics to the Assistant Corporate Controller.
Identify and implement automation and workflow optimization opportunities to enhance efficiency, assisting with special projects and system upgrades as needed.
Partner with Credit/Collections and General Ledger teams to resolve cross-functional issues, and serve as the main contact for banking partners regarding transmission or file format issues.
Perform other duties as assigned.