Cash Application Specialist

ECU Health Medical Center•Greenville, NC

1d•$18 - $26•Onsite

About The Position

The Cash Application Specialist will be responsible for ensuring that payments are accurately and efficiently applied to patient accounts. This position requires attention to detail, accuracy, and a solid understanding of billing processes and insurance guidelines. The Cash Application Specialist ensures the timely posting of payments, contributing to the financial health and operational efficiency of the healthcare facility.

Requirements

High School graduate or higher with two (2) or more years experience in a similarly related cash posting and reconciliation position.
High level of accuracy and attention to detail in handling financial transactions and patient account information.
Strong analytical and problem-solving skills to identify and resolve discrepancies.
Proficiency in using billing software, electronic health records (EHR), and Microsoft Office applications, particularly Excel.
Ability to navigate multiple systems with limited instructions.

Responsibilities

Accurately post all payments, adjustments, and denials from insurance companies, patients, and third-party payers to the appropriate patient accounts in the billing system.
Ensure that all transactions are recorded promptly and correctly to maintain up-to-date account balances.
Reconcile daily deposits, electronic funds transfers (EFTs), and lockbox payments with the corresponding remittance advice and explanation of benefits (EOBs).
Ensure that all posted payments match the deposited amounts, identifying and resolving any discrepancies.
Post and categorize denials accurately, documenting reasons for denials in the patient accounts.
Apply necessary adjustments and write-offs according to established guidelines and authorization protocols.
Ensure that adjustments are appropriately documented and justified.
Ensure that all documentation complies with internal policies and external regulatory requirements.
Work with the customer service team to address patient inquiries and resolve payment-related issues.
Provide clear and concise explanations of payment postings and account activity.
Ensure all payment posting activities comply with federal, state, and local regulations, as well as internal policies and procedures.
Adhere to HIPAA guidelines to protect patient confidentiality and data security.
Participate in training and professional development opportunities to maintain expertise in payment posting practices.