Cash Application

ManpowerBoca Raton, FL
Onsite

About The Position

We are seeking a detail-oriented and highly organized Cash Application Specialist to join our team. In this role, you will be responsible for accurately posting payments, reconciling accounts, and supporting a variety of cash application and customer service functions. The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical skills, and maintains a high level of accuracy. This is a temporary position.

Requirements

  • High school diploma required
  • 1–2 years of experience in cash applications or a similar accounting/finance role
  • Strong attention to detail with a high degree of accuracy
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Excel, including data entry and reconciliation

Nice To Haves

  • Some college coursework preferred
  • Experience with insurance premium receivables or similar industry knowledge

Responsibilities

  • Manage and respond to JPMorgan correspondence in a timely and professional manner
  • Review and validate system-generated policyholder refunds for accuracy
  • Post policyholder payments into the policy administration system
  • Analyze aged accounts receivable balances and recommend write-offs when appropriate
  • Handle customer service requests, including: Voiding and reapplying payments, Cash investigations, Expedited refunds, Credit card voids and chargebacks, Voiding and reissuing checks
  • Address and resolve escalated inquiries from the BPO team
  • Maintain accurate records and ensure compliance with internal controls and procedures
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