Cash Application Specialist

APCO HoldingsWesterville, OH

About The Position

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a Cash Application Specialist to join our Receivables & Billing team. In this role, you will help ensure incoming funds are accurately applied, contracts are activated correctly, and account discrepancies are resolved efficiently to support operational and financial accuracy across the organization.

Requirements

  • High school diploma or GED
  • 1+ year of experience in business operations, accounts receivable, or administrative support
  • Proficiency in Microsoft Office, including Excel and Outlook
  • Strong organizational and multitasking skills
  • Strong written and verbal communication skills

Nice To Haves

  • Associate degree in Business, Finance, or a related field
  • Experience with cash application, reconciliation, or receivables operations
  • Experience working with financial systems or accounting processes
  • Experience in high-volume transactional environments

Responsibilities

  • Apply daily incoming funds accurately across multiple systems and accounts
  • Ensure contracts are processed and activated correctly
  • Process funding adjustments, contract exceptions, and compensation adjustments as needed
  • Complete remittances and cancellation chargebacks for dealer statement credits
  • Partner with Billing & Collections teams to resolve account discrepancies and funding issues
  • Support communications related to funding compliance and account resolution
  • Respond professionally to internal and external inquiries regarding account activity and payments
  • Maintain accurate documentation and records related to funding activity
  • Identify opportunities to improve operational workflows and efficiency
  • Support special projects, process enhancements, and system improvements
  • Maintain knowledge of company systems, products, claims, and financing processes
  • Contribute to a high-performing, customer-focused team environment

Benefits

  • Competitive compensation
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and company holidays
  • Opportunities for career growth and development
  • A collaborative and supportive team environment
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