Cash Application Specialist

Reece•Addison, TX

4d•Onsite

About The Position

The Cash Application Specialist is responsible for accurately applying customer payments to accounts, researching payment discrepancies, and ensuring the integrity of accounts receivable records. This role works closely with customers, collections, credit, sales, and finance teams to resolve unapplied cash, short payments, deductions, and other payment-related issues while supporting the company's cash flow and financial reporting objectives.

Requirements

Experience working with ERP systems (SAP, AS/400, Solar Eclipse, or similar).
Strong understanding of accounts receivable processes and payment application.
Proficiency in Microsoft Excel, including formulas, sorting, filtering.
Excellent attention to detail and accuracy.
Strong analytical and problem-solving skills.
Effective verbal and written communication skills.
Ability to prioritize workload and meet deadlines in a fast-paced environment.
High school diploma or equivalent.
2+ years of experience in cash application, accounts receivable, or accounting.

Nice To Haves

Associate's or Bachelor's degree in Accounting, Finance, or Business.
Experience with lockbox processing and electronic payment platforms.
Knowledge of banking processes and treasury operations.
Experience in a high-volume transaction environment.
Continuous improvement or Lean process improvement experience.

Responsibilities

Accurately post and apply customer payments received via ACH, wire transfers, lockbox, checks, and credit cards.
Research and resolve unapplied cash, payment discrepancies, short pays, overpayments, and duplicate payments.
Reconcile daily cash receipts with bank deposits and accounting records.
Investigate remittance information and match payments to outstanding invoices.
Collaborate with Accounts Receivable, Credit, Collections, Customer Service, and Sales to resolve customer payment issues.
Maintain accurate customer account records and documentation.
Process customer refunds, credit balances, and account adjustments as needed.
Monitor unapplied cash aging and proactively resolve outstanding items.
Support month-end and year-end closing activities by ensuring timely cash application and reconciliations.
Assist with audit requests by providing supporting documentation and explanations.
Identify opportunities to improve cash application processes and increase automation and efficiency.
Maintain compliance with company policies, accounting standards, and internal controls.