Cash Application Specialist

Aston Carter•Bethesda, OH

4d•$25 - $27•Onsite

About The Position

This role focuses on accurately applying customer payments, resolving unapplied cash, and supporting accounts receivable operations in a high-volume, growth-oriented environment. You will spend most of your time contacting customers to obtain remittance details for unapplied payments and the remainder processing virtual card payments, while contributing to continuous improvement of AR processes.

Requirements

1–3 years of cash application or accounts receivable experience, or a Bachelor's Degree in Accounting, Finance, or a related field.
Proficiency in ERP systems used for accounting and accounts receivable functions.
Proficiency with Microsoft Excel and Microsoft Office applications.
Experience inputting information and applying payments to invoices, including managing unapplied payments stored in a shared drive.
Experience working in a high-volume environment handling numerous transactions and tasks.
Experience working in a mid to large revenue company.
Ability to type at least 40 words per minute.
Invoice processing and data entry skills with a high degree of accuracy.
High attention to detail and strong accuracy in financial data entry and reconciliation.
Ability to prioritize, multitask, and meet deadlines in a structured workday.
Strong written and verbal communication skills to interact with customers and internal stakeholders.
Ability to remain focused, dependable, and disciplined when handling repetitive or high-volume work.

Nice To Haves

1+ years of accounts receivable, general accounting, or billing experience preferred, or a Bachelor's Degree in Accounting, Finance, or a related field.
Bachelor's Degree in Accounting, Finance, or a related field is highly valued and may substitute for direct AR experience.
Exposure to collections processes or an interest in receiving further training in collections.
Comfort working closely with senior leadership and executives in a family-oriented organization.
Interest in contributing to process improvements and participating in continuous improvement initiatives.
Strong work ethic and a results-driven mindset, with a willingness to handle demanding workloads.
Ability to thrive in a collaborative, supportive team environment.
Desire for long-term growth within the accounting or finance function.

Responsibilities

Receive and process customer payments in a timely and accurate manner.
Apply payments to the correct invoices, ensuring all customer remittances are properly matched.
Accurately apply lockbox deposits, checks, credit card payments, wire transfers, ACH payments, and other electronic payments to customer accounts.
Research and resolve unapplied or misapplied payments and investigate discrepancies to ensure accurate cash application.
Clean up unapplied payments by proactively conducting customer outreach to obtain remittance information and clarify payment details.
Review and audit payment application work completed by team members to ensure accuracy and compliance with internal standards.
Provide constructive feedback or corrections when inconsistencies or errors are identified in payment applications.
Handle and post virtual credit card payments from customers, ensuring all relevant information is captured and recorded.
Coordinate with internal and external stakeholders to confirm payment details and resolve issues related to cash application.
Assist accounts receivable leadership with various assignments, including reporting, analysis, and process-related tasks.
Provide administrative and analytical support for AR-related initiatives and projects.
Respond promptly to internal and external inquiries regarding payment status, invoice details, and account reconciliations.
Support system upgrades, data clean-up efforts, and other special projects related to accounts receivable and cash application.
Participate in continuous improvement initiatives to enhance AR processes, efficiency, and accuracy.
Maintain a high level of productivity and focus while processing a high volume of transactions and tasks.
Demonstrate reliability, strong work ethic, and a commitment to completing tasks without leaving items unresolved.