Cash Application Lead HB - Southeast
About The Position
This is a full-time position requiring 40 hours per week. The Cash Application Lead acts as an expert resource for the department, assisting the team with complex issues, problem resolution, and training. The role involves monitoring work quality, analyzing daily statistics, distributing and monitoring daily work, and providing performance feedback. Key responsibilities include accurately posting high volumes of payments, denials, and adjustments from various sources, ensuring timely and accurate posting of bank lockbox payments, 835 files, credit card and check payments, and Accounting GL transfers. The position also involves posting electronic and manual account adjustments, applying non-cash vouchers, monitoring and resolving unapplied cash, reducing undistributed cash, and reconciling posted payments with bank deposits and remittance files. The lead will also post denials, investigate payment inquiries, identify trends for process improvements, research missing payments, prepare remittances, and prepare summaries of cash applied for daily balancing. Maintaining expert-level proficiency in integrated systems and performing administrative tasks are also part of the role.
Requirements
- Accuracy and attention to detail
- Reading and understanding EOB
- Initiative and Team Collaboration
- Good organizational ability and communication skills
- Basic bookkeeping and strong mathematics aptitude
- Consistently exercise logic and reasoning to assess and resolve problems
- Associate degree or Equivalent Experience
- 6 years of Experience in Project Management or Cash Operations related fields.
Nice To Haves
- Bachelor’s Degree or 5 years of revenue cycle experience
- Experience in Project Management or Cash Operations related fields.
Responsibilities
- Acts as an expert resource person for the department, assists team with more complex issues, works with team members to resolve problems, address complex issues, and provides necessary training to team members.
- Monitors and audits the work quality and analyzes daily statistics looking for any trends which are reported to management.
- Distributes and monitors daily work, assists management with employee guidance, and provides ongoing feedback on performance.
- Accurately post high volumes of payments, denials, and adjustments from ERAs, paper EOBs, and patient payments.
- Ensure timely and accurate posting of bank lockbox payments, 835 files, credit card and check payments, and Accounting GL transfers.
- Post electronic and manual account adjustments, including reviewing adjustment requests and reports for reconciliation accuracy.
- Apply non-cash vouchers to appropriate patient accounts with precision and timeliness.
- Monitor and resolve unapplied cash daily, ensuring prompt reconciliation and resolution of accounts.
- Reduce undistributed cash from both clearing and patient account perspectives.
- Reconcile posted payments with bank deposits and remittance files to ensure financial accuracy.
- Accurately post all denials and route them to the appropriate departments for follow-up.
- Investigate and resolve payment inquiries from other Revenue Cycle departments.
- Identify trends in payment posting issues and recommend process improvements to reduce recurring errors.
- Research and investigate missing payments to ensure complete and accurate account posting.
- Prepare remittances for application and resolve discrepancies between expected and actual reimbursements.
- Prepare summaries of cash applied for daily cash balancing and ensure batch totals match deposited amounts.
- Forward appropriate documentation to the Reconciliation team for final review.
- Maintain expert-level proficiency in integrated systems and applications.
- Perform administrative tasks such as filing, photocopying, and PDF processing of related documents.
- Demonstrate strong organizational and time management skills to meet daily operational goals.
- Apply advanced accounting and accounts receivable (AR) management skills to support financial integrity.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
