About The Position

This position is responsible for being the lead point of contact for cash customer account management matters. Build and maintain strong, long-lasting client relationship. Develop trusted advisor relationships with key account(s), customer stakeholders and the LOB. This includes cash loads, cash reconciliation, cash loss reporting, and branch support of vault cash locations. The individual will need to be highly motivated, detail oriented, and experienced with Microsoft Office. The person will operate in a fast paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.

Requirements

  • High School Diploma is required
  • Proficiency in Microsoft Office Suite; Outlook, Word and Advanced Excel skills
  • Ability to create/maintain Excel spreadsheets containing formulas, pivot tables, v-lookup, graphs, etc.
  • Must be capable of learning new software and applications
  • Basic math skills
  • Must be able to pass any required background and social media checks.
  • Must be able to maintain complete confidentiality of any information he/she encounters.

Nice To Haves

  • Associates or Bachelor’s degree preferred
  • Experience in the ATM industry very helpful
  • Reconciliation experience preferred
  • Experience with Cash Management Software System(s) preferred

Responsibilities

  • Oversee onboarding of new terminals
  • Monitor processor / logo set-up
  • Monitor transmission of orders to Brink’s
  • Support for last minute orders
  • Communicate as liaison between internal (recon + finance) teams
  • Armor claims that FCTI need to Monthly true-up payment, tracking stolen cash
  • Monthly invoices
  • Champion for solution improvements
  • Automate orders for FCTI / Customer
  • Receive balances from processor and Brink’s, to report on missed loads
  • Run analysis for cash management improvements
  • Forecasting
  • Armor management
  • Conduct monthly reviews
  • Service quality
  • New opportunities
  • Other duties as assigned

Benefits

  • We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.
  • Brink’s offers a place to build a meaningful career.
  • Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger.
  • We believe in doing what’s right, working together, and striving for excellence.
  • If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.
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