Caseworker

The Salvation Army USA Central Territory•Marion, IL

3d•Onsite

About The Position

The Salvation Army Midland Division Corps in Marion, Illinois, is seeking a Caseworker. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking Emergency Social Services (ESS) assistance. This includes help with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs. The Caseworker will also network with community agencies, programs, and referral resources to benefit the Corps.

Requirements

Associates degree in human services field with two (2) years related work experience with some supervisory experience.
Combination of education and experience will be considered.
Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
Strong leadership style and good organizational skills required.
Commitment to carry out The Salvation Army’s mission is essential.
Knowledge of The Salvation Army and Government, State and community resources is helpful.
Must have working knowledge of computers.
Must have reliable transportation, a valid Driver’s License and pass TSA MVR check.
Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Nice To Haves

Knowledge of The Salvation Army and Government, State and community resources is helpful.

Responsibilities

Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
Identify resources available in the service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
Record electronic and written client information in paper and computer records in a manner prescribed by the St. Louis Regional Social Services office and maintain client confidentiality.
Record statistical data and provide statistical reports in a timely manner.
Expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and governing guidelines and utilizes tracking methods prescribed by the St. Louis Regional Social Services office. All reports must be submitted in a timely manner.
Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
Direct, schedule, and supervise the volunteer(s) staffing the food pantry.
Communicate social service activities to the Corps Officer(s), coordinate social services with other Corps programming, and inform clients of Corps programming.