Caseworker Senior PS (2 vacancies)

Lancaster CountyLancaster, PA
Onsite

About The Position

This position is responsible for investigating allegations of abuse, exploitation, abandonment and/or neglect of older adults and is responsible for reducing risk by the provision of protective services. The employee reports to their direct Supervisor and/or unit Supervisor daily for consultations on cases, assignments, and specific contingencies. Supervisory meetings are held bi-weekly to discuss protective service cases, workload, employee performance, and concerns. Supervisor oversees employee's work by reviewing cases, individual care plans, making joint supervisory visits as needed, and through observation of overall employee performance.

Requirements

  • One year as a Caseworker (Aging) or Caseworker (Assessor); or Three years of experience in public or private social work, including one year of direct aging care management experience and a Bachelor's Degree which includes or is supplemented by 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social sciences; or Two years of experience in public or private social work including one year of direct aging program experience and a bachelor's degree with a social welfare major; or Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
  • Ability to prioritize cases and tasks based on assessment of risk.
  • Demonstrate skill at analyzing and resolving conflicting evidence and writing decisions in case record.
  • Develop a knowledge of laws and regulations relevant to protective services.
  • Become proficient in creating care plans to reduce risk.
  • Understand and anticipate consumer needs.
  • Reference check of minimum of three Professional references
  • Criminal Background Checks
  • Drug testing
  • Driver records

Nice To Haves

  • Position requires appropriate documentation of the investigation form, journal notes, and related entries within specified time frames.
  • Confidentiality must be maintained at all times and respect of the rights of all parties is essential.
  • This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

Responsibilities

  • Conducts thorough investigations of Protective Service Reports according to the Protective Service Regulations and Department of Aging guidelines to determine whether an older adult is at risk of abuse/neglect/exploitation/abandonment and in need of protective services. This will necessarily include home visits, contacts with collaterals, medical professionals, securing medical /financial records, and arranging for evaluations of capacity.
  • Develops a plan of care to eliminate or reduce the risk of abuse/neglect/exploitation/abandonment. This requires a thorough knowledge of agency programs, community services, and placement options.
  • Develops Care Plans that employ the least restrictive alternative that will effectively reduce the identified risk(s).
  • In cases where a mentally incapacitated older adult is at risk, a petition for emergency intervention, involuntary mental health commitment, or guardianship may be necessary. This will require knowledge of guardianship procedures, effective testimony of worker at a hearing and subsequent management of the case until risk has been reduced.
  • Whenever LCOA is appointed temporary emergency guardian, the worker is required to manage the case and consult with their supervisor regarding all decisions/actions until a permanent guardian takes over.
  • Reassesses all substantiated cases with a care plan before being closed.
  • Documents the development, approval, and implementation of the care plan to reduce risk in the case record according to Department of Aging guidelines and time frames.
  • Participates in a rotating schedule of workers who receive and screen Protective Service Reports whenever the agency is closed and to initiate an investigation after hours when necessary.
  • Responds to situations in which LCOA is the temporary emergency guardian of the older adult during on-call duties.
  • Performs on-call duties according to the protocol in the latest edition of the agency On-Call Manual.
  • Occasionally requires presentations on Protective Services to facilities/educational institutions/general public.
  • Mentors new PS workers.
  • Performs other duties assigned.

Benefits

  • paid time off
  • health insurance
  • flexible healthcare plans
  • employee assistance program
  • tuition reimbursement
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service