Caseworker 2-Investigator

SPHS GROUP•Charleroi, PA

30d•Hybrid

About The Position

Investigates assigned reports of need alleging all forms of abuse and provides protective services as directed to eliminate risk to incapacitated older adults. This role requires expeditious response to reports, often of an emergency nature, and conducting face-to-face assessment interviews under adverse conditions. The position involves coordinating necessary care, placement, and other services, submitting accurate and timely reports, and potentially preparing testimony for court. A Consumer Care Plan must be developed to eliminate risk within prescribed timeframes, utilizing community and legal resources. Accurate and detailed record-keeping is essential, along with adherence to all policies, laws, regulations, and codes of ethics and confidentiality.

Requirements

Bachelor’s degree in social work or related social services field or master’s degree in social work or related social services field.
Demonstrated knowledge and one year of experience providing services to adults in a protective setting.
Demonstrated ability to establish and maintain effective working relationships with internal staff, providers, and other social service agencies.
Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearance.
Must not be excluded from participation in Medicare, Medicaid, or any other federal healthcare program.

Responsibilities

Expeditiously responds to assigned reports of need and conducts investigations, as necessary.
Performs face-to-face assessment interviews with older adults, family members, caregivers, and contacts physicians, neighbors, and other providers to evaluate the consumer's situation and environment.
Coordinates necessary care, placement, and other services as necessary.
Submits findings/reports in an accurate and timely manner for the review of the supervisor and prepares testimony for presentation in a court of law as directed.
Develops a Consumer Care Plan to eliminate risk and expedites this Plan in the prescribed time frame, with all available community and legal resources.
Maintains accurate and detailed records of findings and actions to be submitted on case files, reports, documentation, and correspondence as required.
Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.