Casework Supervisor - CYF - Services to Adolescents Unit

Northampton County•Bethlehem, PA
•Hybrid

About The Position

The County Casework Supervisor – Children, Youth & Families – Services to Adolescents Unit position regularly supervises up to five (5) full-time Caseworkers responsible for providing services to adolescents and their families with children reported to be neglected, dependent, or out of parental control. This position reports directly to a Program Director and is responsible for the regular supervision of up to (5) full-time Caseworkers in the Services to Adolescents Unit of the Children, Youth & Families division.

Requirements

  • Possession of a bachelor's degree with major course work in Sociology, Social Welfare, Psychology, Gerontology, Criminal Justice, or other related social sciences; AND At least two (2) years of full-time professional work experience in public or private social work; OR Any equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
  • Possess and maintain a valid and current motor vehicle operator’s license.
  • Must have an acceptable driving record.
  • Personal vehicle required for County business; employee is eligible for mileage reimbursement.
  • Knowledge of the basic principles of supervision.
  • Knowledge of current case management and social work principles, practices, and methodology.
  • Knowledge of individual and group behavior and methods used in working effectively with children, youth, families, people who are mentally disabled, people who are physically challenged, and others.
  • Knowledge of the basic principles and methods of program interpretation and community organization.
  • Knowledge of the rules, regulations, policies, and procedures that relate to the provision of social services.
  • Knowledge of the regulations governing the provision of foster care, permanency services, concurrent planning, and adoption.
  • Knowledge of current social, economic, and health problems and the available resources.
  • Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.
  • Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.
  • Ability to orient and train subordinates on rules, regulations, policies, and procedures and to provide technical assistance.
  • Ability to establish and effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.
  • Ability to clearly express ideas verbally and in writing.
  • Ability to maintain confidentiality at all times.
  • Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Responsibilities

  • Directs, plans, and coordinates the work of Caseworkers via individual case conferences and unit meetings.
  • Reviews case assignments through direct observation and review of paperwork in order to ensure provision of services are in compliance with state and Federal regulations and agency policies and procedures.
  • Participates in agency and interagency staffing, administrative, and unit meetings as well as court hearings, multi-disciplinary team meetings, etc. to ensure service provision.
  • Assigns cases received from other Children, Youth & Families units.
  • Reviews and approves the transfer and closing of cases within the unit.
  • Reviews Family Service Plans, Child Permanency Plans, Court Reports, Case Notes and other written materials for content and accuracy.
  • Functions as a back-up to Caseworkers and handles cases in their absence.
  • Assists Caseworkers in the performance of their duties and, in select situations, intervenes with families and the community.
  • Obtains judicial intervention in emergency protective situations in select situations.
  • Orients and trains new agency staff and provide ongoing staff training.
  • Participates in the provision of ongoing staff training and development to expand expertise and factual knowledge.
  • Serves as agency representative or liaison with community groups and service providers.
  • Educates the public in regard to agency policies and programs.
  • Acts as liaison between Administration and Casework staff, effectively communicating with both.
  • Reviews and approves invoices for purchased services authorized on the clients’ behalf.
  • Grants vacation, personal, and compensatory leave, while assuring adequate unit coverage.
  • Completes probationary, annual, and interim performance evaluations for all supervisees in the unit.
  • Prepares reports and correspondence as needed or requested.
  • Maintains necessary records as required.
  • Maintains professional growth and development via trainings, seminars, conferences, and through review of current professional literature.
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