Casework Management Specialist 1 (Elko) - Underfill

State of Nevada•Elko, NV

4d•Onsite

About The Position

This recruitment is for a Casework Management Specialist 1, underfilling a Casework Management Specialist 3 position in the Elko Child Welfare office. At this trainee level, incumbents will learn to determine social service needs of clients, develop appropriate solutions and case plans, and provide ongoing case management services. Advancement to the next level is possible upon meeting qualifications, satisfactory performance, and with endorsement. The role involves providing child welfare services to children and families, developing and implementing case plans with intervention strategies, ensuring children's medical, mental health, and educational needs are met, and offering strength-based, family-centered case management. Duties include home visits, monitoring services, report preparation, and record keeping. Incumbents receive training in the outlined duties. Applicants must be authorized to work in the U.S. and sponsorship is not available. Casework Management Specialists provide services and coordination for children, vulnerable adults, and older adults, and their families, potentially in specialized programs or facilities, with duties performed in homes or similar residential settings.

Requirements

Bachelor's degree from an accredited college or university in early childhood education, special education, human growth and development, criminal justice, psychology, counseling, social work, sociology, gerontology, or closely related social science or human services related field.
Knowledge of interviewing techniques to aid in identifying service needs.
Knowledge of case management practices and service coordination.
Knowledge of factors influencing human growth and development.
Knowledge of principles of individual and group behavior.
Knowledge of socio-economic conditions, trends, and factors.
Knowledge of problem-solving, research techniques, and report preparation.
Skill in maintaining case files and records.
Skill in operating a computer sufficiently to enter, store, and retrieve data.
Ability to effectively interact with individuals from a variety of economic, cultural, social, and educational backgrounds.
Ability to work cooperatively and effectively with the public, service providers, and co-workers.
Ability to communicate effectively both verbally and in writing.
Ability to read and understand technical and legal documents.
Ability to participate as part of a team.
Ability to work independently and follow through on assignments with minimal direction.
Ability to organize and prioritize work.
Must be authorized to work for ANY employer in the U.S.

Responsibilities

Develop, manage, and implement case plans and safety plans by interviewing clients, family members, collaterals, court stakeholders, and care providers to support the safety, permanency, and well-being of assigned clientele.
Assess individuals/clients using agency-approved tools to identify social service needs and advise clients of their rights and responsibilities.
Identify goals and develop strategies based on established objectives and available resources.
Review client history, report observations, and recommend changes.
Remediate deficits and provide intervention strategies.
Assist care providers in learning techniques to enhance the care provider/client relationship.
Evaluate the effectiveness of the plan in meeting client, family, and care provider needs.
Utilize evidence-based practices to bring about behavioral change to ensure client goals are accomplished.
Review plans with clients and families/care providers and revise as needed.
Monitor client and family progress.
Develop, identify, obtain, coordinate, monitor, and evaluate resources and services to meet client and family/care provider needs.
Make referrals to other service providers and community resources.
Assist clients in obtaining financial assistance as appropriate.
Coordinate services with outside agency service providers.
Consult with other clinicians, social workers, medical personnel, vendors, contractors, school districts, courts, other public agencies, community organizations, law enforcement, and professionals in the legal system to exchange information.
Serve as a motivator and negotiator to arrange and resolve service delivery issues.
Utilize crisis intervention to manage angry, hostile, or combative clientele.
Conduct assessments, have contact with children, vulnerable and/or older adults, and their respective families, and perform home visits using motivational interviewing.
Monitor follow-up services specified in the case and/or safety plan.
Arrange, assist, and/or provide transportation for clients to various appointments and community assistance services as necessary.
Prepare reports for court on family function recommendations.
Monitor providers to ensure services are provided.
Monitor the quality of the living environment.
Train care providers as necessary as outlined in the approved agency provider standards.
Review billing forms for accuracy of services provided.
Assist clients with applying for program(s) and/or ongoing eligibility requirements.
Adhere to all regulatory and agency standards for documentation.
Document case activities, client contact, and progress in case records.
Prepare and submit a variety of written reports related to the evaluation of clients and services provided and evaluation to courts and other federal and State agencies.
Provide information to treatment/service team members, other professionals, family members, care providers, administrators, and judiciary.
Prepare correspondence and submit forms and documentation as required.
Participate in multidisciplinary teams and attend staff, committee, task force, and/or other scheduled meetings to discuss and provide input concerning critical client issues and problems.
Meet with professionals in local communities to develop program awareness and partnerships.
Attend and participate in in-service training, workshops, seminars, and continuing education programs to enhance knowledge, skills, and abilities related to job performance.
Perform related duties as assigned.
Receive training in performing the duties outlined and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority.