Case Worker II - Infectious Diseases

Washington University in St. Louis • St. Louis, MO

4d • Onsite

About The Position

Supports the development, implementation, and ongoing maintenance of HIV testing sites across emergency departments and community-based clinical settings. This role assists with recruiting new testing sites, implementing standardized testing and data protocols, and training clinical and non-clinical staff. Helps ensure quality assurance processes are followed, supports accurate data collection and reporting, and facilitates timely linkage to care.

Requirements

• Master’s degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

• Case Management
• Clinical Evaluations
• Community Resources
• Computer Literacy
• Effective Written Communication
• Family Support
• HIPAA Compliance
• Oral Communications
• Patient Care
• Patient Education
• Prevention Programs
• Referral Coordination
• Team Collaboration
• Team Communication

Responsibilities

• Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
• Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care.
• Refers clients/families to public benefits programs as eligible.
• Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines.
• Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care.
• Provides proactive follow up, tracking symptoms and treatment responses.
• Adheres to all applicable state laws and the department’s rules and regulations regarding programs.
• Stays abreast of new resources, programs and developments.
• Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.
• Assists with tracking milestones, maintaining project timelines, and coordinating contributions within and across teams.
• Contributes to program/project evaluation by maintaining tracking tools, compiling data, and assisting with report preparation and dissemination.
• Ensures all testing data is documented appropriately.
• Collaborates with internal program staff, data teams, and leadership to support continuous quality improvement efforts.
• Maintains regular communication with site partners to address challenges, share updates, and reinforce best practices.
• Assists with data collection, entry, and basic analysis to support program monitoring and evaluation.
• Performs other duties are assigned

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level