Case Support Specialist - Hennepin County

Pinnacle Services Incorporated•Minneapolis, MN

5d•Hybrid

About The Position

At Pinnacle Services, our mission is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. We are committed to creating and expanding opportunities for people with disabilities. This is demonstrated by our agency’s contribution to the realization of an individual’s choice of caregivers, support, housing and employment opportunities. Pinnacle Services has a need for a Case Support Specialist to join our Case Management team. This position requires you to be tech-savvy, highly organized, deadline-driven, and capable of completing tasks efficiently. In this role, you will primarily focus on clerical duties.

Requirements

High school diploma or equivalent education.
Successfully pass a background study.

Nice To Haves

Previous experience working in Human Services or an Administrative Role.
Experience with Microsoft Suite products.

Responsibilities

Create client files and paperwork packets for client meetings.
Direct paperwork to client files and archive files according to predetermined storage procedures.
Arrange meetings or provide other directed support to the assigned Case Manager or Client Relations Coordinator.
Contact appropriate personnel at a county to support billing, records management, or other processes as directed.
Remain up to date on applicable document changes.
Complete accurate and timely coding of medical diagnoses in accordance with current Medicare billing and coding regulations.
Support creation and maintenance of client information in our Access database, and department information or records on our SharePoint site.