Case Processing Specialist - Indianapolis

Core Civic•Leavenworth, KS

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement’s (ICE) mission under the direction of ICE field office personnel. The role processes immigration cases and related activities, including immigration records management and document preparation, while maintaining and updating electronic and paper case files in compliance with federal privacy laws, federal data security requirements, and partner policies. The specialist supports ICE personnel with case data entry, records retrieval, case-file preparation, court and hearing coordination, documentation review, removal planning, and case-status tracking. The position also includes duties supporting detainees in holding areas and during transport, including security, care, direct supervision, visual observation, and regular welfare checks. Domestic U.S. travel may be required.

Requirements

Bachelor’s degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal-justice or case-management experience may substitute for the education requirement on a year-for-year basis.
One year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience or training reviewing law-enforcement documentation such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, including immigration records management, document preparation, and maintenance of alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems, ensure accuracy and compliance with agency protocols and data-integrity requirements, and coordinate with ICE to address data-quality issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources for ICE review or hearings.
Assist ICE legal representatives with obtaining criminal-history checks and other supporting documentation before court.
Prepare, review, and manage case files for accuracy and completeness; review administrative applications, update A-files where applicable, and notify or refer docket officers to ICE for appropriate law-enforcement action.
Provide logistical and administrative support to reduce administrative burdens on law-enforcement officers.
Assist with docket coordination involving EOIR and USCIS; coordinate hearing schedules and adjudications with ICE officers and ensure documentation is filed or submitted.
Review paperwork for completeness and accuracy for applications for stay of deportation or removal, Orders of Supervision (OSUP), Own Recognizance (OR) reporting, bond applications, and other documentation.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain current case-status records, court-scheduling details, and tracking logs; generate case-status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison as applicable.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure required documentation is in A-files, verify documents and inventory are ready by departure, close cases in ICE data systems, and transfer files for storage.
Verify that detainees have required legal paperwork, the appropriate quantity of medications per medical standards, property and valuables, and travel documents before transfer or removal.
Perform routine duties under established policies, regulations, and procedures to maintain order and provide security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations.
Maintain visual observation of detainees and conduct regular welfare checks.
Travel domestically within the United States as required.