13553 - Case Manager

S.U.C.C.E.S.S.•Vancouver, BC

12d•CA$28 - CA$30•Hybrid

About The Position

The Case Manager helps Internationally-Educated Health Professionals (IEHPs) reduce barriers to foreign credential recognition (FCR) and connect IEHPs to employment opportunities that enhance their self-sufficiency to develop their careers in the health sector and provide paid Canadian work experience for IEHPs in their intended field of work.

Requirements

Bachelor’s Degree in Business, Social Sciences, Social Work, Career Development or Vocational Rehabilitation
Certified Career Development Practitioner (CCDP) or equivalent designation
Minimum of two years’ work experience in a social service environment as an employment case manager, job developer, employer liaison, or job coach
Experience in facilitating workshops/group activities, including but not limited to job search, basic life skills, essential work skills, and soft skills
Experience in connecting with employers to provide job experience for clients
Experience and knowledge in career counseling
Knowledge of intercultural and social issues
Knowledge of the local labour market and information in Ontario
Excellent written and oral communication skills
Excellent interpersonal skills
Excellent program planning, time management, and organizational skills
Ability to support job search for IEHPs
Ability to conduct needs assessment
Ability to establish and maintain mentor/coach relationships with clients
Ability to communicate effectively with service providers and stakeholders
Ability to work independently and as a part of a team
Excellent technical skills in MS Office and web-based applications
Excellent attention to detail and commitment to excellence in service delivery
Criminal Record Check Required
Ability to work at multiple outreach locations across Greater Toronto

Nice To Haves

Additional languages are considered an asset

Responsibilities

Conducts information sessions for IEHPs on available services and resources.
Conducts needs assessments for IEHPs to determine intended career and licensing goals and additional support requirements (e.g. financial).
Creates individualized Accreditation and Career Plans for IEHPs towards credentialing and licensing as well as a career roadmap.
Provides intensive training and guidance to prepare IEHPs for work experience placements.
Works with IEHPs to identify and match a suitable employer for the targeted work experience intervention.
Develops a Targeted Work Experience training schedule between IEHPs and employers and specifies the placement objectives, goals, milestones, and expected outcomes.
Provides employers with guidance and support services to foster and cultivate an inclusive work environment for IEHPs.
Provides ongoing support to both IEHPs and employers to ensure training and development objectives are being met.
Provides professional mentoring and networking opportunities for IEHPs to continue to enhance their employability.
Provides IEHPs with ongoing support to help IEHPs achieve sustainable and permanent employment after the targeted work experience period.
Arranges follow-up meetings with IEHPs on a bi-weekly basis to provide consistent support and guidance.
Makes cold calls and performs online/face-to-face meetings with potential employers to develop specific work placement opportunities that match with project participants’ skills, training, work experience, interests, and career goals.
Maintains productive ongoing relationships with existing employers and actively reaches out to prospective employers to establish relationships.
Provides individualized support to employers to enhance their capacity to better hire, develop, and retain IEHPs.
Communicates with service providers and employers for marketing and client referrals.
Performs other job-related duties and responsibilities as required