Case Manager
Catholic Charities Community Services•Poughkeepsie, NY
•$27 - $27•Hybrid
About The Position
Provides direct case management services through advocacy, crisis intervention services, individual and group case management. This role involves intake and referral functions, needs assessment, crisis intervention, developing service plans, and acting as an advocate for clients to access various benefits and services. The Case Manager will also maintain documentation, conduct outreach, and facilitate educational and support groups.
Requirements
- Bachelor level with at least two years of experience in a social service, health care or similar field.
- Bi-lingual a plus.
- Access to a car, valid driver's license.
- Excellent interpersonal, organizational, writing and telephone skills.
- Proficiency with MS Office suite, especially Excel and Outlook.
- Ability to work well independently as well as part of a team.
- Ability to engage with, and assist, individuals in crisis.
- Must be comfortable serving low income, disenfranchised and/ or homeless populations of all religions, in a way consistent with CCCSDC culture.
Responsibilities
- Provides all intake and referral functions for community members looking for services.
- Supports receptionist and admin volunteers in providing information regarding services.
- Conducts thorough needs assessment and develops action plan accordingly.
- Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off-site locations.
- Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
- Works as advocate/ partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services, substance abuse services.
- Maintains current and accurate documentation of services provided.
- Conducts outreach throughout the county.
- Acts as ambassador for AU. CCCSDC programs and services at trainings, forums, meetings etc.
- Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
- Facilitates/ assists facilitate educational and support groups.
- Stays current on available resources, trends and interventions.
- Prepares comprehensive case management report monthly.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
