Case Manager - Addiction Recovery Services

Family & Children's ServicesOklahoma City, OK
Hybrid

About The Position

Primarily provides clinical services to address Substance Use Disorder/Co-Occurring needs to individuals involved in Addiction Recovery Services Programs, including but not limited to Department of Corrections Community Sentencing Program, TANF/Child Welfare, Medication Assisted Treatment Program, Gambling, General Substance Use and any other addiction-related services. Utilizes a philosophy of integrated care and addressing co-occurring treatment needs to focus on harm reduction and sobriety goals throughout all services provided. Coordinates the needs of clients and family members with resources available and provides client advocacy as needed. Assists clients in finding and accessing community resources needed to maintain independent functioning. Maintains up to date knowledge on processes for accessing inpatient/residential substance use treatment as needed across the state and assists clients and/or family members with accessing this level of care as needed as well as transition back to outpatient levels of care. Assists clients, individually and in groups, with development of independent and community living skills, social skills, interests, and leisure time activities which will encourage community involvement and integration. Assist clients in developing an individualized recovery plan that focuses on personal and interactive problems, independent living skill needs, defining goals, and to plan action reflecting interests, abilities, and needs. Establishes rapport with clients, assessing client needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided. Will provide services through individual or group rehabilitation to address symptoms through use of curriculum-based education and skills practice to assist clients in developing skills necessary to perform daily living and successful integration into community life. Adheres to agency policy and procedures, as found in the online SharePoint folder. Also adheres to CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements including Medicaid and HCA regulations. Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives. Establishes and maintains professional working relationships with supervisor and peers. Can effectively work within a team or group setting cohesively. Monitors eligibility status of clients for Social Security, Title XIX (Medicaid), QMB, Medicare and other benefits for which the client may qualify for and seeks to assist eligible clients in the Health Home Services/enrollment. Maintains up-to-date address, phone number, contact persons, and financial information on all clients. Responsible for maintaining strictest confidentiality guidelines for interactions regarding consumer and family information. Provides a minimum of 85 hours billable services with consumers per month. Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service. Reports and documents services in accordance with agency policy and procedures. Responsible for seeking out supervisory assistance for additional training and to enhance skill set as needed. Interacts with other professionals to discuss therapy or treatment, new resources or techniques, and to share information. May be required to work evening or weekend hours. May be required to provide services in a community setting. May be required to provide client transportation using personal vehicle or agency owned van or small bus. Performs other related duties as assigned.

Requirements

  • Bachelor's degree in psychology, social work, or other related mental health field.
  • Required to obtain and maintain DMHSAS CM Certification.
  • Required to complete Therapeutic Options or approved safety training and annual updates.
  • May be required to obtain and maintain First Aid and CPR Certifications.
  • To provide client transportation, must possess current, valid Oklahoma license, meet HOPE insurance requirements.
  • Ability to read and comprehend basic instructions, correspondence, and memos.
  • Ability to write correspondence to courts, schools, etc.
  • Ability to effectively present information in one-on-one and small group situations to families, clients, and other employees of the organization.
  • Ability to complete thorough and accurate clinical documentation and writing in a medical record chart and complete needed paperwork.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to seek out supervisory assistance for additional training when needed and make application of techniques or other skills to meet essential job duties and responsibilities.
  • Ability to relate to persons with severe mental illness and/or substance use in a positive, helpful, and constructive manner.
  • Ability to establish and maintain effective and tactful working relationships with co-workers; to express ideas and facts clearly and concisely in written or oral form.
  • Personality and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.

Nice To Haves

  • HOPE will annually obtain copy of Motor Vehicle Record from the Department of Public Safety.

Responsibilities

  • Provides clinical services to address Substance Use Disorder/Co-Occurring needs to individuals involved in Addiction Recovery Services Programs.
  • Coordinates the needs of clients and family members with resources available and provides client advocacy.
  • Assists clients in finding and accessing community resources needed to maintain independent functioning.
  • Maintains up-to-date knowledge on processes for accessing inpatient/residential substance use treatment and assists clients/families in accessing this care.
  • Assists clients, individually and in groups, with development of independent and community living skills, social skills, interests, and leisure time activities.
  • Assists clients in developing an individualized recovery plan.
  • Establishes rapport with clients, assessing client needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided.
  • Provides services through individual or group rehabilitation to address symptoms through use of curriculum-based education and skills practice.
  • Adheres to agency policy and procedures, CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and special funding source requirements.
  • Supports and promotes a recovery-focused, welcoming, and trauma-informed service environment.
  • Attends annual core competencies training related to co-occurring disorders and trauma.
  • Establishes and maintains professional working relationships with supervisor and peers.
  • Monitors eligibility status of clients for Social Security, Title XIX (Medicaid), QMB, Medicare and other benefits and assists eligible clients in Health Home Services/enrollment.
  • Maintains up-to-date client information (address, phone number, contact persons, financial information).
  • Maintains strictest confidentiality guidelines for consumer and family information.
  • Provides a minimum of 85 hours billable services with consumers per month.
  • Utilizes Collaborative/Therapeutic Documentation to meet clinical record keeping standards and ensures documentation is completed with the Consumer to the extent possible and on the same day of service.
  • Reports and documents services in accordance with agency policy and procedures.
  • Seeks supervisory assistance for additional training and to enhance skill set.
  • Interacts with other professionals to discuss therapy, treatment, new resources or techniques, and to share information.
  • May be required to work evening or weekend hours.
  • May be required to provide services in a community setting.
  • May be required to provide client transportation using personal vehicle or agency owned van or small bus.
  • Performs other related duties as assigned.
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