CASE MANAGER

Arizona Department of Administration • Benson, AZ

2d • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. As a Case Manager/Child Safety Specialist, you’ll work full-time, 40 hours a week on-site/in field; alternative work hours may be required. You will respond to allegations of child abuse or neglect, conduct interviews and assess child safety, and work with families in their homes and in the community. You will also coordinate services and develop case plans, attend court hearings and prepare professional reports, transport children and support placement needs, manage cases throughout your assigned region, and collaborate with courts, providers, and partner agencies.

Requirements

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program
• Driving or the use of a vehicle as an essential function of the job to conduct State business
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Nice To Haves

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high-volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail
• Counseling, conflict resolution, and intervention techniques.
• Child development, family systems, and trauma-informed practice
• Confidentiality and ethical decision-making
• Behavioral indicators of abuse/neglect, separation, and loss

Responsibilities

• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Coordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout your assigned region
• Collaborate with courts, providers, and partner agencies

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts
• Wellness programs
• Professional growth and development opportunities
• Hotel accommodations during required in-person training
• Meal and mileage reimbursements during required in-person training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level