Case Manager

Project Renewal•New York, NY

3d•Onsite

About The Position

The 59th Street Women’s Shelter is a 200-bed, 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, occupational therapy, and housing placement assistance. Additionally, a street-facing, on-site Article-28 Clinic provides primary care, and behavioral health care services.

Requirements

A bachelor’s degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or other related human services fields with a minimum of two (2) years of experience
An associate’s degree in the aforementioned fields with three (3) years of experience
A High School Diploma or GED equivalent with four (4) years of experience
Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.
Excellent oral, writing, and listening skills are a must.
The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
An ability to interface with clients as well as all levels of staff.
Knowledge of case management software as well as proficiency in Microsoft Office Suite

Nice To Haves

Bilingual or multilingual a plus

Responsibilities

Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients
Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved
Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart
Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services
Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines
Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities
Maintains liaison with representatives from community organizations
Provides escort services to clients’ appointments as needed
Attends and participates in the program meetings
Performs other duties as assigned by the Team Leader, Director of Social Services and/or Program Director