Case Manager

Odyssey House Inc.•Salt Lake City, UT

9d•Onsite

About The Position

Odyssey House is looking for a Full-Time Case Manager for our Outpatient Facility in Sugarhouse! You can make a difference in people’s lives and our community! Odyssey House, a 501(c)3 non-profit, is recognized as the best mental health and addiction treatment center in Utah. If you want to expand your experience in the social work and addiction field, we can help! We provide you with opportunities to learn and start a career with flexible schedules to accommodate school and family life. This role is critical to the client and the organization. Odyssey is a large and growing agency, and we are BIG on promoting from within. It is common for people who start here to get promoted to full-time or leadership roles. So come work with the people in our care; it is deeply rewarding!

Requirements

Willingness and ability to pass a criminal background check
First Aid and CPR Certification (available at Odyssey House)
Must comply with annual TB tests, Flu, and other immunizations as required
Must meet employment eligibility
Must be able to work variable shifts as needed
Adhere to Odyssey House mission, philosophy, and scope of service
Adhere to Division of Human Services Code of Conduct and all other relevant service contract requirement standards
Ensure a safe environment for all clients and staff
Provide exemplary customer service to both internal and external customers
Foster a positive work environment
Ensure high-quality client care within the scope of the assigned position
Clearly understand roles and responsibilities regarding specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Nice To Haves

Bachelor's degree in a related field
Two years of related employment
Program graduate recommended by staff for employment in pursuit of licensure

Responsibilities

Assess clients' needs, connect them with appropriate resources, accurately document services, maintain healthy boundaries, and ensure client safety.
Work closely with clinical staff, coordinating care and providing direct support to clients.
Accompany clients on recreational outings.
Interview and assess client needs and resources on case management caseload.
Coordinate with licensed therapists in developing treatment plans and goals consistent with client needs.
Monitor outcome and client compliance.
Maintain client records to ensure all paperwork is completed as required.
Verify funding eligibility for Medicaid and manage Medicaid status during treatment episodes.
Submit reports to supervisor, as requested.
Assist in arranging client appointments/paperwork with community resources, follow up to ensure client progress, and chart all relevant activities.
Complete service documentation within the appropriate client management system within 24 hours.
Accurately document services using ASAM (American Society of Addiction Medicine) Dimensional Analysis format, including all required elements.
Proactively involve and communicate with collateral supports, including family, significant others, probation officers, judges, caseworkers, and others.
Document all incidents immediately and report as required.
Complete accurate and thorough client reports in required timeframes, such as court reports.
Perform other duties as assigned.