Case Manager

Claratel Behavioral Health•Decatur, GA

21h•Hybrid

About The Position

The Housing Support Case Manager will carry a caseload of 25-30 clients, conducting regular visits to ensure housing stability and independent living skills. This role involves providing care coordination, facilitating referrals to internal and external services, and offering ongoing support and skills training based on individual treatment plans. The Case Manager will gather client information, recognize and respond to crisis situations, and complete timely, high-quality documentation. Participation in weekly team meetings and regular meetings with the program manager is expected for client treatment planning and professional development. Additional duties may be assigned by leadership.

Requirements

Bachelor’s degree in a related field (such as human services, psychology, counseling, criminal justice, sociology, or social work).
One year of experience in a behavioral health setting providing case management/community support service or similar.
Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone.
Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community.
Must have transportation to and from work.
Strong interpersonal skills.
Must be a positive team player.
Must pass a pre-employment drug screen and background (fingerprint) check.
Must have valid Georgia driver’s license and motor vehicle record.
Must complete/pass agency-sponsored defensive driving course.
Must complete all other agency-required trainings.

Nice To Haves

Combined equivalent education and experience.

Responsibilities

Carry a caseload of 25-30 clients.
Conduct a minimum of 1 visit per week per client for the first three months, then twice per month thereafter.
Provide care coordination to ensure stability of housing and independent living skills.
Facilitate referrals and linkages to internal/external community services/providers.
Provide ongoing support, case management, and skills training.
Gather information from client, family, and support systems.
Recognize the need for crisis intervention and notify supervisor.
Complete timely, high-quality documentation for all service contacts within 24 hours.
Participate in weekly team meetings.
Meet agency productivity standard of 40 billable hours per month.
Meet regularly with program manager for professional growth and performance evaluation.
Perform additional duties assigned by team lead/program manager/director.