Case Manager (7131)

Lutheran Services Florida•Sarasota, FL

3d•Onsite

About The Position

Lutheran Services Florida (LSF) is seeking a Case Manager to join their team. The Case Manager will assist in coordinating direct services for up to 40 wards of the Agency, including placement and monitoring of medical, social, psychiatric, and financial needs. This role involves significant fieldwork, independent decision-making, and requires the use of a personal vehicle for frequent travel. The position operates on a schedule of 8 am - 5 pm, Monday through Friday, with an on-call rotation for emergencies.

Requirements

Spend a significant time out in the field monitoring the needs of assigned cases.
Subject to unsanitary homes, physical exertion, and possible physical or verbal abuse from clients.
Need to lift some heavy items at times.
Work is performed with limited supervision.
Entrusted and required to communicate confidential and/or sensitive information outside the Agency.
Work is performed on a highly independent basis, and it is necessary to make client decisions and to continue to develop new methods and approaches in dealing with clients.
Required to drive frequently using own vehicle.
Must have Florida Driver’s License, reliable vehicle and current auto insurance.
BA or BS in Social Services, Accounting, or LPN, RN required.
Experience in guardianship preferred.
Background in the social services, medical nursing, legal, insurance or financial field required.
Knowledge of community resources and services is helpful.
Self-starter, who can work independently and is unafraid to make decisions.
Must be able to seek out supervision and help when needed.
Interpersonal, organizational, and problem-solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others.
Computer knowledge preferred.
Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
Adherence to Florida Law including but not limited to statute FS 744.
Under Florida Statute 744.3135, required to successfully submit to a credit check every two years to continue employment with the agency.
Maintain an accurate account of activities in the client logs and case notes for each ward.
Must work well independently, as well as get along well with all other staff and outside contacts.
Accurate, complete and timely submission of all required court reports required under FS 744.
Professionalism in all LSF matters.

Nice To Haves

Knowledge of community resources and services is helpful.
Computer knowledge preferred.

Responsibilities

Assist in the coordination of direct services for up to 40 wards of the Agency, including placement and monitoring of medical, social, psychiatric, and financial needs.
Visit clients a minimum of one time monthly and monitor the care provided.
Prepare the initial and annual plans for the court.
Maintain client files and case notes.
Assess clients for needs, coordinate, facilitate, and monitor services to meet client needs.
Assess client needs and arrange for appropriate placement of clients, and monitor same.
Review and monitor client needs, attend care plans, and provide consents for medical treatment.
Assist in marshalling assets and apply for benefits on behalf of clients as applicable.
Document all client activity.
Handle correspondence relating to the ward's affairs and personal relationships.
Provide advocacy on behalf of all clients.
Conduct case conferences with Program Director, Client Assets staff, and other caseworkers as needed.
Interact with the volunteers of the program.
Coordinate with other professionals involved in the continuum of care for all wards.
Assume 24-hour emergency call for after hours, to be shared with the Program Director and other caseworkers.
May be required to assist the Program Director with community outreach, education, and marketing duties.
Other duties as assigned by Program Director.

Benefits

Medical
Dental
Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement