Case Manager - AILP (Waitlist)

BAKER PLACES•San Francisco, CA

About The Position

The role of the case manager is to conduct assessments, monitoring, planning, advocacy and linking of Baker Places clients with rehabilitation and support services. Case Managers provides direct service to clients living in the Baker Places Co-op program. Clients in our programs struggle with mental health, substance use disorder and other healthcare related challenges. Case Managers provides a variety of billable outpatient services both on-site at the client’s residence and at our outpatient group site. Case Managers are also proficient in crisis de-escalation and interventions. The Case Manager has experience managing caseloads, Medi-Cal mental health documentation, facilitating clinically focused groups and individual counseling.

Requirements

BSLP-Case Manager; MHRS = Mental Health Rehabilitation Specialist per agency, SFDPH BHS policy.
MHRS Requirements:
Associate Degree and 6 years of required with 2 of the 6 years of experience earned after degree attained.
Bachelor Degree and 4 years of experience in direct work with clients. Can use graduate education year for year for experience requirement.
Master Degree---must be MSW, MFT, LPCC or Ph.D./Psy.D (PhD & Psy.D will require waiver). And 2-years experience of direct service delivery. Can use up to 2-years of graduate education for experience requirement.
Knowledge of electronic medical records preferred
Experience performing billing for services, i.e. Medi-cal outpatient program, hospital insurance, third party.
Two years of caseload management experience within the last 5 years.
Able to navigate several flights of stairs many times a day.
Able to physically respond to clients' needs in the event of a crisis.
Good verbal and written communication skills required.
Must have valid covid-19 vaccination card.

Responsibilities

Responsible to assess the clinical needs of clients on admission and annually utilizing the Adult Needs and Strengths Assessment tool for BSLP clients and utilizing the SFDPH-MRD-90.
Responsible for the development, in collaboration with each caseload client, an individualized treatment plan of care on admission and annually based on needs identified by assessment.
Must have knowledge and experience in the documentation of ‘medical necessity’ for continuation of mental health treatment.
Responsible for ensuring documentation requiring LPHA (licensed practitioner of the healing arts) co-signature/approval is submitted to LPHA in a timely and accurate manner.
Facilitate assigned client admission into co-op program ensuring all required admission documentation is completed in a timely and accurate manner. ,
Facilitate assigned client discharge from co-op program ensuring all required discharge documentation is completed in a timely and accurate manner.
Facilitate outpatient Medi-Cal billable groups including but not limited to: community living skills, relapse prevention, vocational/education assessment and training referral readiness, basic healthcare and wellness, mindfulness and early recovery skills, substance use disorder education, HIV/AIDS diagnosis education and disease management and mental health symptom management.
Documents clearly and consistently in client electronic medical record for AILP and in hard copy chart for BSLP all individual, group, crisis, collateral, plan development, case management and other billable services within 48 working hours of service delivery.
Must submit all billable services to agency data and claims department accurately within 48 working hours of service delivery.
Provide referrals to community providers as client requests and as identified in plan of care.
Coordinates and participates in case conferences with community service providers as needed.
Maintain time sensitive documentation in client charts such as annual updates for client financial, insurance and regulatory form updates.
Calculate client fees in collaboration with client and the Housing and Benefits Manager.
Facilitate and document weekly house meeting at all caseload addresses.
Ensures clients maintain their co-op in a safe and sanitary condition. Assists clients in maintaining their environment of care. Reports any property/co-op problems to the Housing and Benefits Manager.
Conduct and document weekly individual counseling sessions with all caseload clients.
Rotate on-call after hour’s co-op program coverage with other case managers.
(Weekday evening/weekend/holiday) – Stipend available.
Must have ability to work some evenings and weekends occasionally for client programming/services.
Other related duties and responsibilities as assigned.
Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.