Case Manager- NORC

Jewish Association for Services for the Aged•New York, NY

7h•Onsite

About The Position

The Case Manager- NORC position involves providing comprehensive social services to older adult clients and their families. This includes conducting in-home and in-office assessments using standardized instruments (i.e. PHQ-9, NSI), developing and implementing individualized written case plans, and offering individual and family counseling and guidance in problem resolution. The role requires assisting clients with screening eligibility, applying for, and advocating in securing benefits and entitlements, as well as arranging for direct provision of services such as transportation, homecare, meals on wheels, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, and housing. Case Managers also evaluate clients' capacity to manage their own affairs, assist in securing financial management or guardianship arrangements, and disburse JASA relief funds or client financial management services. They establish cooperative relationships with other community agencies, conduct ongoing reassessment of client needs, monitor service efficacy, and revise case plans as appropriate. Additionally, the role involves informing supervisors of crisis situations, conducting group counseling, community education, and caregiver support groups, representing the agency at community conferences and meetings, participating in training and unit meetings, and completing required case records, reports, and statistics, utilizing computers.

Requirements

Graduate of an Accredited College or University with BSW or BA/BS degree, or equivalent.
Good writing/record keeping skills.
Ability to read, write, speak, understand English.
Must be computer literate, including ability to learn and use program-specific software.
Ability to travel to clients' homes using mass transit and to negotiate any steps and barriers in clients' residences.
Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families.

Nice To Haves

Knowledge of Spanish may be helpful.

Responsibilities

Provision of In-Home and In-Office Assessment of the social and emotional needs of the older adult client and his family, utilizing prescribed standardized annual assessment instruments (i.e. PHQ-9, NSI); securing, where appropriate, the assistance of other social work and/or other professional consultants.
Development and implementation of a written case plan for the provision of the full range of social services for the older adult client(s) and family.
Individual and family counseling and guidance in the resolution of problems of the client(s) and family.
Provision of appropriate information to clients and collaterals regarding the normal physical, social and psychological development of individuals, challenges to functioning presented by conditions of impairment, disease, social stresses and dysfunction; and ways of coping and preserving individual functioning and autonomy.
Screening of client eligibility, application for, and advocacy in securing benefits and entitlements.
Arrangement for direct provision of services such as transportation, homecare services, meals on wheels, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.
Evaluation of clients' capacity to manage their own affairs and protect themselves from financial exploitation. Assistance in securing needed and legitimate financial management or guardianship arrangements. Disbursement of monies as issued through JASA relief funds or client financial management services, to secure needed goods and services for older clients.
Referral and cooperative relationships with other community agencies, to meet the needs of clients.
Ongoing reassessment of client need, monitoring of service efficacy, and appropriate revision of the case plan.
Informing supervisors of situations of crisis or circumstances where the worker requires further guidance.
Conducts group counseling, community education and caregiver support groups.
Represents the agency at community conferences and meetings.
Participates in training and unit meetings.
Completes required case records, reports and statistics, utilizing computers, if so required.
Performs such other duties as assigned, including but not limited to coordination of the program’s money management services and/or group facilitation.