Case Manager - Downtown Day Services Center

Pathways To Housing DC Inc • Washington, DC

5d • Onsite

About The Position

The Case Manager for the Downtown Day Services Center (DDSC) plays a vital role in supporting adults experiencing homelessness through compassionate, person-centered care. This position provides case management, therapeutic support, advocacy, and community-based services to individuals living with serious mental illness, substance use disorders, and other complex health challenges. The ideal candidate is someone who values relationship-building, meets people where they are, and is passionate about helping individuals navigate pathways toward stability, wellness, and housing.

Requirements

• Bachelor’s degree in Social Work, Psychology or related field required.
• Minimum 2 years’ experience in mental health services/human services in lieu of education.
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and diverse populations;
• Career experience in social services, supported housing, or with persons with disabilities;
• Excellent communication, writing, and computer skills;

Nice To Haves

• Bilingual English/Spanish a plus

Responsibilities

• Provide outreach, case management, counseling, advocacy, and other needed services to clients seeking services in Center.
• Collaborate with client in the formulation of an Individual Recovery Plan (IRP) that is reviewed and modified with client on a regular basis;
• Provide therapeutic counseling and support services to each client in a broad range of areas, including (but not limited to) housing, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, self-help and empowerment, problem solving, family life and social relationships and integrated treatment for substance abuse;
• Coordinate and monitor referrals to community services, and advocate client’s participation in them. Ensures “warm transfers” and facilitate introductions to new service providers
• Maintain written and computerized records compile reports and complete other program documentation (e;g;, progress notes, incident reports, on-call logs, letters, psychosocial assessments);
• Perform related work as assigned

Benefits

• 15 days of vacation to start plus 11 paid holidays
• 10 Paid Sick/Wellness leave
• Health Insurance (singles, partner, and family coverage offered), including an employer sponsored HSA account to offset the cost of copays and healthcare services
• Dental & Vision insurance
• Employer paid LTD Pathways' paid life insurance 403b Match
• Employer paid Employee Assistance Program
• Many additional employee paid services such as legal coverage, Short Term Disability, and pre-tax commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level