Case Manager

Modern Maturity Center IncDover, DE
$0 - $17Onsite

About The Position

Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.

Requirements

  • Must have a high school diploma
  • One to two years of related experience and/or training
  • Computer literate
  • Must know Microsoft Word software
  • Must know Microsoft Excel spreadsheet software
  • Ability to learn specific software needed for the job, i.e., SERV Tracker
  • Valid driver’s license required

Nice To Haves

  • Gathers and analyzes information skillfully
  • Manages difficult or emotional customer situations
  • Maintains confidentiality
  • Contributes to building a positive team spirit
  • Writes clearly and informatively
  • Shows respect and sensitivity for cultural differences
  • Follows policies and procedures
  • Is consistently at work and on time
  • Demonstrates accuracy and thoroughness

Responsibilities

  • Educates the community on various homebound meal outreach programs and the importance of utilizing the program
  • Distributes educational materials in the community
  • Visits homes to determine client needs, develops a plan to meet needs
  • Identifies and monitors clients for homebound meal program
  • Completes required paperwork in compliance with state and program regulations
  • Creates and maintains records in SERV Tracker software
  • Administers initial nutritional screening in the form of a questionnaire
  • Helps client obtain necessary resources
  • Refers clients with social and emotional problems to other community agencies for assistance
  • Refer clients to the Director of Nutrition Services for nutrition counseling as needed
  • Documents client cases, including assessments and reassessments, and maintains records on each client
  • Prepares reports as required by various federal, state, and local programs
  • Helps organize and participate in fundraisers benefiting the program

Benefits

  • Paid vacation and sick time
  • Supplemental insurance package
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