Case Manager - Criminal Justice Services

Salt Lake County • Salt Lake City, UT

2d • Onsite

About The Position

Salt Lake County Criminal Justice Services seeks Case Managers to provide case management using accepted practices that address community safety and client needs while ensuring compliance with court directives. The role supports alternatives to incarceration, evidence-based practices, community collaboration, and positive behavior change for individuals involved in the justice system. Case Managers help clients develop pro-social skills and address underlying issues related to criminal behavior.

The work includes referring clients for court-ordered services, maintaining case files and computerized records, providing supervision, identifying criminogenic needs, and developing plans to reduce failures to appear or further offenses. Case Managers assess clients’ readiness to change, address barriers, review progress, provide short-term crisis assistance, and coordinate interventions and services. They work with criminal justice, treatment, and other community agencies; attend court hearings; and, when required, conduct presentence investigation interviews and prepare reports for the court.

The position is typically performed in a general office setting and requires travel to locations throughout Salt Lake County. The successful applicant must pass a fingerprint-based background check and enroll in the continuous RAP Back program in accordance with County policy. The posting is for multiple Merit Case Manager openings.

Requirements

• Bachelor’s degree from an accredited college or university in Social Work, Psychology, Sociology, Social Sciences, Criminal Justice, or an equivalent combination of related education and experience.
• Pass a required fingerprint-based background check and enroll in the continuous RAP Back program.
• Knowledge of job-related computer software, research and report writing, interviewing methods, community social services agencies, crisis intervention, the basic structure of the criminal justice system, case management, and substance abuse and addiction.
• Ability to use job-related computers and software; respond to client crises; conduct interviews; make community service referrals; manage a caseload; recognize substance abuse and addiction; navigate criminal justice records and research client cases; work independently as part of a team; organize and schedule work; use a problem-solving approach with clients; prioritize multiple tasks; respond professionally under stress; communicate clearly orally and in writing; and interact effectively with people from varied socioeconomic backgrounds.

Nice To Haves

• Bilingual proficiency in English and Spanish is preferred.

Responsibilities

• Refer clients for court-ordered services.
• Maintain client files and update the computerized case management system with required information.
• Provide an appropriate level of supervision, identify criminogenic needs, and develop plans to reduce failures to appear and/or risk of further offenses.
• Address criminogenic needs, review client progress, provide immediate short-term crisis assistance, and identify further intervention needs.
• Assess readiness to change, identify barriers, provide support, and collaborate to facilitate positive changes.
• Coordinate with criminal justice agencies, treatment agencies, and other service providers to promote clients’ best interests.
• Attend order to show cause, review, and evidentiary hearings at District and Justice Courts.
• When required, conduct Presentence Investigation interviews following established procedures and approved questionnaires, compile professional investigation reports, and submit them to the court according to agency procedures.
• Travel to locations throughout Salt Lake County.

Benefits

• 12 holidays, up to 24 vacation days, 12 sick days, and one personal day each year.
• Retirement options including a hybrid pension/401(k) or 401(k)-only option with a 10% contribution.
• Medical coverage, including an option with a 100% County-paid premium; dental and vision coverage, including coverage for adult designees.
• Health Savings Account with a County contribution of up to $1,200 per year and a Flexible Spending Account.
• 100% County-paid long-term disability coverage and a short-term disability option.
• Professional development, including paid professional membership fees.
• Tuition reimbursement.
• Onsite medical clinic and gym.
• Hospital insurance, pet insurance, auto and home insurance, and discounts at County facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level