Case Manager
Strategic Legal Practices•Los Angeles, CA
•Onsite
About The Position
The Strategic Legal Practices (SLP) Case Manager owns a high-volume caseload of legal cases from intake through resolution. This role is the central point of contact for attorneys, clients, and internal departments, requiring strong organizational skills, sound judgment, and professional communication with legal counsel and cross-functional stakeholders on behalf of Strategic Legal Practices.
Requirements
- 2+ years of experience in case management, legal support, or a related field; law firm or legal services environment strongly preferred.
- Proven ability to manage a high-volume caseload with competing deadlines in a fast-paced setting.
- Strong written and verbal communication skills; comfortable corresponding directly with attorneys and legal staff.
- High attention to detail; proficiency with case management software and Microsoft Office Suite.
Nice To Haves
- Familiarity with legal workflows, court procedures, or compliance frameworks a plus.
Responsibilities
- Manage a high-volume caseload end to end, including intake, documentation, processing, follow-up, and closure.
- Maintain accurate case records in the case management system, ensuring all milestones, deadlines, and correspondence are logged in real time.
- Prioritize and triage cases based on urgency, compliance deadlines, and attorney direction; escalate issues proactively to avoid delays.
- Serve as the primary liaison between Strategic Legal Practices and assigned attorneys, providing timely updates on case strategy, status, and required actions.
- Prepare case files, documentation packages, and correspondence for attorney review; respond promptly to all attorney requests.
- Coordinate across departments — including intake, compliance, client services, paralegal support, and billing — to move cases forward efficiently.
- Serve as a professional point of contact for clients, delivering clear updates on status, timelines, and documentation needs.
- Ensure all files are complete and compliant with program and regulatory standards; support audits and compliance reviews as needed.
Benefits
- 401(k) with Employer Match
- Health, Dental, and Vision Insurance
- Short-Term, Long-Term Disability & Life Insurance
- Paid Parking
- Generous Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
