Case Manager (Evenings)

Crossroads Inc • Phoenix, AZ

7d • Onsite

About The Position

The Case Manager supports and assists the Clinical Coordinator in all aspects of client services, including treatment planning, case load management, group/individual interventions, crisis management, coordination of care, and discharge planning. Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving men, women, and Veterans with Substance Use Disorder through the provision of high quality, successful, and affordable residential and outpatient recovery programs. Due to federal contracts the following items are prohibited: Medical/Recreational marijuana, current parole, or probation.

Requirements

• Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
• Must maintain high ethical standards and demonstrate sound judgment, problem solving skills, and strong organizational skills.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
• A working knowledge of addiction, recovery, and twelve step programs.
• Well-developed written and verbal communication skills and ability to interact effectively with internal and external audiences.
• Must be proficient in Computer/Microsoft Office/EMR and typing.
• Minimum of High School diploma or GED required.
• 1-2 years related experience and/or training or equivalent combination of education and experience required.
• Valid AZ Driver’s License.
• May include travel between sites and other locations.
• Local and statewide travel when requested or required.

Nice To Haves

• Clean Motor Vehicle Record (MVR) check performed annually and upon hire

Responsibilities

• Develops and provides individual treatment plans; monitors, evaluates and documents client’s progress.
• Maintains a client caseload, set by manager, completes all required documentation in a timely manner, including progress notes, evaluations, treatment plans, coordination of care, and discharge planning, all in accordance with regulatory requirements and Crossroads policies and procedures.
• Provides individual and group intervention to include crisis management as required.
• Facilitates coordination of care to include case review, weekly progress updates in treatment and coordination of aftercare services.
• Participates in clinical staff meetings, trainings and other activities as required.
• Discusses issues regarding program requirements and/or conflicts with clients.
• Assist clients in completing applications for government assistance, probation/court obligations, and referrals to independent agencies.
• Adhere to internal policies and procedures and behavioral health licensure, local, state, and federal rules and regulations.
• Performs other duties, as required.

Benefits

• 401(k) with matching of up to 4%
• Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
• Supplemental Life Insurance and short-term disability
• Paid time off
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED