Case Manager

Livingston Family Center•Genoa Charter Township, MI

71d•Hybrid

About The Position

The Connection Youth Services Program (TCYS) is seeking a full-time, non-exempt Case Manager. Livingston Family Center (LFC) is a nonprofit agency focused on providing quality community-based services that include outpatient mental health treatment, runaway and homeless youth emergency shelter and crisis intervention, and supervised visitation and exchanges for families affected by domestic violence. LFC agency culture promotes a collaborative work environment that cultivates employee strengths and encourages personal and professional growth. Our Mission is to engage in people’s lives by offering education, advocacy, and guidance to children, youth and their families, while providing and promoting a safe, stable environment. Our Vision is a community in which all families flourish and every youth lives in a healthy sustainable environment with confidence, personal responsibility, and integrity.

Requirements

Bachelor’s degree in the human services field
Two years of experience working with young people and families
Valid driver’s license and car insurance
Knowledge and experience with social media platforms, Microsoft Word, Excel, Publisher, and PowerPoint software
Successful completion of all required criminal checks and health screenings
CPR/First Aid Certification (agency may provide reimbursement for completion)
Willingness to work evenings and weekends as needed

Responsibilities

Provide intensive, coordinated case management services to runaway, homeless, and at-risk youth and their families.
Facilitate a wraparound approach to case planning with youth, their natural support system, and community-based services.
Connect youth and families with resources necessary to maintain a safe, stable environment.
Ensure knowledge and compliance with all LFC agency and TCYS program policies and procedures and privacy practices.
Promote Diversity, Equity, and Inclusion and foster a welcoming environment.
Participate in the 24-hour line rotation for crisis intervention, referral information, and screening.
Engage with youth and families using evidence-based frameworks (positive youth development, trauma-informed care, strengths-based perspective).
Provide intensive, coordinated case management and support services.
Facilitate and document plan and goals meetings with youth, families, and natural support system.
Provide aftercare and community-based case management services.
Assist youth, families, and support systems to develop and implement treatment and discharge plans.
Complete face-to-face intake with each client within required guidelines.
Assist youth to obtain vital documents, apply for healthcare benefits, and enroll in education and/or vocational services.
Facilitate weekly youth support groups, including Life Skills group development.
Participate in staff and supervision meetings.
Assist with Drop-In Center staff coverage.
Complete training requirements.
Participate in community collaboration and workgroups.
Participate in agency outreach and fundraiser activities.
Maintain general cleanliness, organization, and safety of facilities.
Assist in dispersing agency information flyers, event announcements, and promotional items.
Cultivate positive community relationships with volunteers, interns, and donors.
Assist with recruiting, vetting, and supervising volunteers, unpaid interns, and youth seeking community service opportunities.
Assist with organizing and dispersing donations.
Maintain data entry systems (HMIS, electronic health records) on all assigned clients.
Ensure knowledge and compliance with all MDHHS, FYSB, and other funders’ reporting requirements.
Maintain a chart for each client as required within time requirement guidelines.
Utilize assessment tools such as the Casey Life Skills assessment to develop treatment plans and monitor client progress.
Develop and maintain community-based resource file of various agencies and services.
Assist with creating monthly, quarterly, and annual program progress and data reports.
Assist with completing and compiling 90-, 180-, and 365-day follow-up interviews.
Compile youth pre and post survey responses and share program improvement suggestions.
Compile additional data to monitor and assess agency and runaway/homeless youth trends.