Case Manager

LIGHTSHARE BEHAVIORAL WELLNESS & RECOVERYSarasota, FL

About The Position

If you are looking for a career in mental health, we have an opportunity for you! As an organization for individuals who would like to help us make a difference in others' lives. Individuals who align with our five pillars: Compassion, Acceptance, Respect, Empowerment, Stewardship should join us. Make a difference in someone's life.

Requirements

  • Basic knowledge of substance abuse treatment
  • Working knowledge of community resources
  • Advocating skills
  • Strong people skills to provide excellent internal and external customer service
  • High school diploma or equivalent with counseling experience and/or college course work in psychology or related field

Responsibilities

  • Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation.
  • Educates client by explaining program requirements, options, interpretations, and determinations.
  • Monitors service delivery by follow-up interviews with client and/or provider source.
  • Provides emergency/crisis intervention services by referring client to other appropriate programs.
  • Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures.
  • Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions.
  • Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
  • Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.
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