Case Manager

Pyramid Healthcare•Moscow, PA

52d•Onsite

About The Position

Pyramid Healthcare is seeking a compassionate and organized Case Manager to join our dedicated team in Moscow, PA. In this role, you will help coordinate care and support clients throughout their residential treatment journey by assisting with treatment engagement, aftercare planning, family communication, and coordination with community providers. The Case Manager is responsible for coordinating care for clients and their families within residential treatment services. This includes providing individual and family case management support, facilitating educational and skill-building groups in collaboration with the clinical team, assisting with admissions and discharge planning, and coordinating services with outside providers and referral sources.

Requirements

High School Diploma or equivalent required
Minimum of one year of experience in a behavioral health, substance use, or mental health setting preferred
Valid driver’s license preferred
CPR/BLS certification preferred
Strong verbal and written communication skills
Excellent interpersonal and organizational abilities
Sound judgment and problem-solving skills
Ability to respond effectively in crisis situations
Knowledge of federal and state regulations related to behavioral health services preferred

Responsibilities

Coordinate client care through appointments, schedules, aftercare planning, and treatment team collaboration
Communicate professionally with referral sources, external providers, family members, and community partners throughout the client’s treatment stay
Assist with utilization review (UR), legal coordination, employment-related needs, and other case management responsibilities
Arrange and oversee transportation needs for clients as needed
Conduct individual case coordination sessions to support client engagement and progress in treatment
Develop comprehensive aftercare and discharge plans, including referrals and outreach to continuing care providers
Support clinical programming by assisting with group sessions and maintaining consistent client engagement
Collaborate closely with counselors, clinicians, and interdisciplinary treatment team members
Maintain accurate and timely documentation in compliance with program standards and regulatory requirements
Work alongside the Client Navigation team to ensure smooth transitions into aftercare services
Provide onsite support for Enhanced Outpatient Sessions (EOS) between clients and the Client Navigation team
Participate in required corporate training, program training, and ongoing professional development opportunities
Perform additional duties as assigned