Case Manager

County of Blair • Hollidaysburg, PA

28d • Onsite

About The Position

Our hire conducts conferences with involved parties to gather earnings and medical information then populated within Pennsylvania Child Support Enforcement System (PACSES) to recommend an appropriate amount of child and/or spousal support to be paid upon the filing of a complaint; conducts conferences when petitions are filed for increase, decrease, and termination; prepares court documents and attends court hearings; maintains oversight of cases; tracks missed payments, monitors enforcement remedies; prepares cases for court; and completes paperwork.

Requirements

• High school diploma or GED.
• Minimum of two years' related administrative experience.
• Strong customer service orientation.
• Effective interpersonal relations and communications skills (both verbal and written).
• Basic math skills.
• Proofreading skills and attention to detail.
• Experience maintaining confidentiality.
• Experience leading, motivating, and working closely with people of all backgrounds.
• Skills to elicit information in emotional situations.
• Demonstrated experience setting schedules and meeting deadlines, and juggling multiple priorities.
• Computer literacy.

Nice To Haves

• Associate degree in criminal justice, paralegal training, social work, sociology, psychology, or other directly related field is a plus.

Responsibilities

• Conducts conferences with involved parties to gather earnings and medical information.
• Populates information within Pennsylvania Child Support Enforcement System (PACSES).
• Recommends an appropriate amount of child and/or spousal support upon filing of a complaint.
• Conducts conferences when petitions are filed for increase, decrease, and termination.
• Prepares court documents.
• Attends court hearings.
• Maintains oversight of cases.
• Tracks missed payments.
• Monitors enforcement remedies.
• Prepares cases for court.
• Completes paperwork.

Benefits

• 90% employer-paid PPO healthcare with vision and three-tier prescription components.
• Pension plan.
• Public employer's equivalent of 401(k).
• Short-term disability.
• Term life insurance.
• A menu of voluntary benefits that includes dental and Aflac.
• 14 annual paid holidays.
• Other time-off provisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED