Case Manager

Volunteers of America Minnesota and Wisconsin•Minneapolis, MN

1d•Onsite

About The Position

The primary purpose of the VOA Case Manager role is to provide specialized, end-to-end case management of residents, with the aim of supporting the resident to take responsibility for completing activities aimed at addressing their rehabilitation and reintegration needs and ultimately to reduce the likelihood and seriousness of re-offending. The Case Manager will operate within case management frameworks which are aligned to reducing re-offending operating principles and frameworks for rehabilitation and reintegration.

Requirements

Bachelors degree or equivalent experience in criminal justice, social work, or related field.
A minimum of 1 year experience in corrections or related field.
Excellent communication and writing skills.
Working knowledge of the Bureau of Prisons (BOP) Statement of Work and adherence to its requirements.

Nice To Haves

2+ years of experience in corrections or related field is preferred.

Responsibilities

Provide specialized, end-to-end case management of residents.
Operate within case management frameworks aligned to reducing re-offending operating principles and frameworks for rehabilitation and reintegration.
Perform all facets of case management from initial assessment, identification of resident needs and case planning incorporating specialist rehabilitation and reintegration interventions and services.
Facilitate links with resident's support groups and external providers.
Assist with new resident orientation.
Develop resident Individualized Plans (IPPs) including reintegration and employment objectives in conjunction with the Employment Placement Specialist (EPS) and Community Resources and Program Manager (CRPM).
Develop a weekly schedule for assigned residents (e.g., work, treatment, and other times away from the residence) and ensure it is entered into the automated case management system in a timely manner.
Proactively remain informed on resident progress and events.
Encourage resident motivation through the use of a range of techniques and tools including evidence-based practice and motivational interviewing.
Monitor resident progress against the plan and regularly review resident plans, ensuring all rehabilitation and reintegration interventions and services are provided according to standards.
Develop and maintain effective networks to assist with reintegration of residents.
Ensure reintegration needs of residents are met prior to discharge to the community, including preparation of individual reentry plans in consultation with service providers.
Liaise with BOP and DOC Probation Officers on a regular basis to facilitate seamless transitions to the community.
Provide timely support and advice to Program Service Providers.
Assist in completion of risk and needs assessment of residents, including identification of needs and priorities and recommending residents for either standard or enhanced case management.
Perform all other duties as assigned.