Case Manager

Youth Opportunity Investments, LLC • Gallatin, TN

5d • Onsite

About The Position

As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities. This role is part of the Gallatin Primary Assessment Center, a secure short-term facility serving boys ages 13 to 17 who require assessment and stabilization. The center offers continuous observation, clinical evaluation, mental health care, and life skills programming during initial placement. Youth typically remain for about 30 days, receiving individual and group therapy, educational services, victim-impact awareness, and family engagement. Small group living units support informed placement decisions and safe transition to longer-term residential or community settings.

Requirements

• Bachelor’s degree in counseling, social work, psychology, rehabilitation, or related human services field
• Valid driver’s license and ability to pass background checks
• Emotionally and physically able to engage in youth activities and program duties

Nice To Haves

• Two years of experience working with youth with emotional or substance use challenges (If the candidate has a master’s degree in an appropriate field, the experience requirement is preferred, but not required)
• Experience in juvenile justice, Medicaid-funded environments, or group facilitation
• Familiarity with treatment planning, case documentation, and family engagement strategies

Responsibilities

• Provide case management services, including communication with youth, families, and Juvenile Probation Officers
• Complete or coordinate required mental health and substance abuse assessments
• Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries
• Support data collection for post-release tracking and outcomes
• Serve as liaison between the program, DJJ, families, and external agencies
• Prepare families for visitation, home leave, aftercare, and group/family meetings
• Connect youth and families to appropriate community resources
• Participate in internal audits and reviews to ensure policy compliance

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level