Case Manager- -11-205 - SC/ Zahn

The Salvation Army Southern California•Los Angeles, CA

22h•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This position provides ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of client needs. The overall goal of the position is to enhance the quality of client management and satisfaction, to promote continuity of care and cost effectiveness through the integrating and functions of case management, utilization review and management and discharge/permanent housing planning. Has accountability for the care, coordination and discharge planning of all clients. This position is accountable to the Program Manager. The Case Manager assesses the housing, health, financial, and psychological needs of program residents. The Case Manager then develops and implements individual service plans to meet those needs.

Requirements

Bachelor of Arts in Social Work preferred or Associates Degree or related field preferred.
Minimum of one-year experience working with low-income and/or homeless individuals and families.
Must possess a Valid Class C California Driver’s License.
Must be able to pass a criminal background check.
If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.

Nice To Haves

Bilingual English/Spanish is preferred.
CPR/First Aid Certification

Responsibilities

Provide strength-based case management and service coordination to assist clients in obtaining and maintaining permanent housing; including but not limited to intake, housing plans, case conferencing, next step/discharge plans with retention follow ups.
Maintain and update client’s information as required by HMIS and ensure the accuracy of client records, evidence of goals completed, and the compilation of data for demographic reports.
Compile periodic reports as required by TSA and funding agencies, city/county contracts.
Development of an individual service plan for each client and monitor progress and implementation via case management sessions; conduct any necessary re-evaluations.
Assist clients with access to financial entitlements (CalWORKs, GR CBEST) and health care (medical, psychological, substance abuse) and provide advocacy as necessary.
Monitor, implement and enforce the applicable policies of the program by using evidence-based practices in service delivery such as intensive case management, motivational interviewing, harm reduction, critical time intervention, and housing first practices.
Gain and maintain a comprehensive knowledge of HMIS to complete data entry requirements.
Understand the rules and regulation of the local and federal housing program used by Los Angeles County community providers; including Rapid Re-Housing, Flexible Housing Subsidy Pool, Tenant Based Rental Assistance, Section 8, and other programs.
Drive clients to housing appointments, assist clients with housing search, and assist with housing documentation completion.
Facilitate access to services required to foster housing readiness (credit repair, legal aid, housekeeping, money management, tenant rights and responsibilities, etc.).
Maintain current files of appropriate community resources for team use.
Network closely with other agency programs or departments to maximize participant outcomes: Work Source Center, DPSS, FSC, DMH, DHS, and LAHSA.
Attend weekly case management meetings with team to update concerning service plans progress and emerging needs.
Ensure HIPPA compliance regarding all client matters.
Other duties as assigned by management team.