Case Manager

Sasha Bruce Youthwork Inc•Washington, DC

11d•Hybrid

About The Position

The Case Manager collaborates with other Drop-In Center staff to assist with the daily operation of a Youth Drop-In Center for homeless and unstably housed youth ages 12-24. The Case Manager provides youth with an assessment in order to link them to appropriate services; maintains an active caseload; develops Harm Reduction and/or Individualized Case Plans; and monitors client progress towards their goals. The Case Manager also collaborates with other staff to provide life skills trainings and other sociocultural activities in an effort to support their success in reaching goals.

Requirements

Minimum of Bachelor’s degree; area of emphasis in social work, psychology, or a related field preferred.
Minimum of 2 years of experience working with youth or young adults.
Strong knowledge of community resources and navigating social services.
Understanding of harm reduction philosophy, trauma-informed provision of services and positive youth development strategies.
Genuine interest in working with disenfranchised youth and young adults.
Ability to maintain a flexible schedule. The position will require evening and weekend hours.
Strong communication and organization skills.
Dynamic energy, able to multitask, and negotiate multiple demands on attention.
Basic understanding of computer and database systems for managing case records.
Ability to complete the state and FBI Background checks, Child Protection Clearance, and Driving Clearance, and other clearances required of SBY personnel before starting work.

Nice To Haves

Individuals who have experience living and/or working in Prince George’s County are preferred.
Bilingual skills (English and Spanish) and experience working with LGBTQ youth and youth of color are pluses.
As this position may involve occasional outreach and client transport, a valid driver’s license and comfort driving a minivan are strongly preferred.

Responsibilities

Supports outreach efforts for the Drop In Center including attending events, facilitating informational workshops and other efforts as outlined in outreach schedules.
Regularly engages with potential and active clients.
Completes intake with clients; develops, monitors, and updates clients’ Individual Case Plans in collaboration with youth.
Meets with clients to ensure that case goals are being met and to discuss barriers if they are not.
Assists clients in scheduling appointments with other social service providers; accompanies clients, as necessary, to legal, medical, dental and other appointments.
Makes referrals for the following services: educational and vocational programs, career development programs, housing, medical and dental services, legal services, mental health services.
For relevant clients, maintains contact with educational program administrators, teachers and school counselors to monitor school attendance, behavior and academic performance.
Implements a housing prioritization tool with clients and enters assessment information into the Homeless Management Information System (HMIS).
Facilities group life-skills and other workshops as scheduled.
Conducts individual sessions with clients as needed.
Crisis intervention and crisis counseling for clients as needed.
Assists Program Manager in the development of monthly calendar of recreational and sociocultural activities. Leads activities and coordinates with other Drop-In Center staff and volunteers for joint activities, as appropriate.
Creates monthly reports on Drop-In Center Case Management activities.
Enters all case notes and appropriate data into HMIS and other systems daily.
Meets with Program Manager for weekly programmatic supervision and with Clinical Supervisor for bi-weekly case management supervision and group supervision.
Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints.
Serves as a representative of SBY on various county-wide committees dealing with youth homelessness if requested.
Other duties as assigned.