Case Manager

Northeast Family Services•Brattleboro, VT

About The Position

Northeast Family Services is a mental health provider serving children, youth, and families. The Case Manager reports to the Clinical Supervisor and works with the clinical team as a liaison among the treatment team, clients, families, and collateral service providers. The role supports in-home services in accordance with referrals from DCYF and provides parent education, supervised visitation, coaching, and support in home and community-based settings. Positions are available throughout New Hampshire. The position requires early-evening availability and a flexible schedule that can respond to client needs. Most client visits take place in the afternoon or early evening. The Case Manager participates in an on-call rotation and may transport children and adults. Salary is up to $50,000.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

Two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with referrals from DCYF.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Provide parent coaching and support, including effective parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF-identified supervised visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members as necessary.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as required.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document clinical contacts and other documentation through the Electronic Health System.
Perform other duties as assigned.