Case Manager

Services For The Underserved, Inc.•New York, NY

4d•Onsite

About The Position

S:US is seeking a Case Manager for our men's shelter in Brooklyn. This position is located at Blake Avenue Brooklyn, New York, NY 11208.

Requirements

Bachelor’s Degree is Human Services field required
Two years’ experience with homeless population
Ability to work with a culturally diverse population
Maintain CPR/First Aid Certification

Nice To Haves

Familiarity of NYC public school system preferred
Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Responsibilities

Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
Prepare housing applications and assist clients with the housing application/interview process.
Monitor and assess client progression/regression in behavior and/or appearance
Facilitate group and individual counseling, workshops, psych education, and recreational activities
Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
Provide comprehensive case management services to an assigned caseload
Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
Ensure that clients attend meals and maintain appropriate nutritional intake
Provide crisis intervention and address all emergency situations as appropriate
Assist in building evacuation during fire drills and building emergencies
Monitor client medication compliance and collaborate with nursing staff monitor compliance
Refer clients to appropriate community resources as needed
Maintain CPR/First Aid Certification
Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
Facilitate discharge/transfer process and documentation of same
Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes