Case Manager at WATCH - Full Time
About The Position
Join Wasatch Behavioral Health as a Full-Time Case Manager with our WATCH Program (Wasatch Assistance Team Counseling the Homeless) in Provo, Utah! This rewarding opportunity offers a competitive wage of $21.36–$29.88/hour and the chance to make a meaningful difference in the lives of individuals experiencing homelessness and serious mental illness. Based at the Food & Care Coalition, the WATCH Program provides outreach, case management, therapy, medication management, and connections to essential community resources. As a Case Manager, you'll help clients navigate barriers, access critical services, and build the skills and supports needed to achieve greater stability, independence, and recovery.
Requirements
- Bachelor's degree with Social Service Worker (SSW) license OR Bachelor's degree in any field with willingness to pursue SSW licensure
- Applicants under the "working toward SSW" pathway must obtain their SSW license within 24 months of hire.
- Valid driver's license
- Basic understanding of Social Work principles
- Familiarity with social welfare policy and human development
- Ability to problem-solve and maintain a client-centered approach
- Must pass the Utah County Jail's criminal background check.
Nice To Haves
- Spanish speakers may qualify for increased wages after testing
Responsibilities
- Conduct outreach and build supportive relationships with individuals experiencing homelessness.
- Complete assessments and help develop individualized service and recovery plans.
- Connect clients with community resources, including housing assistance, Medicaid, Social Security benefits, food assistance, and other essential services.
- Coordinate care with therapists, prescribers, nurses, and community partners to support client success.
- Monitor client progress and provide ongoing case management, advocacy, and problem-solving support.
- Assist clients in working toward treatment goals, increased independence, and long-term stability.
- Maintain accurate documentation and ensure compliance with agency and Medicaid requirements.
- Promote recovery-oriented, trauma-informed, and person-centered services in every client interaction.
Benefits
- Utah Retirement Systems (Pension & 401(k) options)
- Public Employees Health Plan (PEHP) Medical & Dental Insurance
- Vision Benefits Plan
- Employer-Provided Health Savings Account (HSA) Contributions
- Flexible Spending Account (FSA) Options
- Company-Paid Life Insurance
- Company-Paid Short- & Long-Term Disability Insurance
- Paid Annual Holidays
- Generous Paid Time Off (PTO)
- Scheduled Annual Pay Increases
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
